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Quick 'n Easy
Easy, quick reimbursement. Bummed that Giardia medications were not covered under new puppy wellness but understand pre-existing...
Insurer: Fetch
By: Bonnie G
Easy to use makes this a no-brainer for…
Easy to use makes this a no-brainer for anyone worried about the hassle of getting pet insurance.
Insurer: Figo
By: AN
Peace of mind
Embrace offers a degree of comfort when dealing with stressful pet emergencies. Knowing I can do my best for my fur kids and have some support is priceless. Submitting claims is a straightforward process. Thanks Embrace!
Insurer: Embrace
By: Leah Emerson
Claim submission has always been very…
Claim submission has always been very easy and prompt. Our dogs have recently had a lot of health scares, and ASPCA Insurance did exactly what you'd hope your insurance would do; review claims and provide reimbursement promptly and transparently.
Insurer: ASPCA
By: Weishen
UNACCEPTABLE WAIT TIMES
The great thing about Embrace is that their customer service staff is always a pleasure to deal with. HOWEVER their wait times on the phone are up to an hour & also they are not processing claims nearly as quickly as they did when I first signed up with them years ago. Frequently there is a very long wait to receive my reimbursement. Often this necessitates my making several calls, more hold times, requests for me to contact my vet for new documentation, & having to submit documents which have already been submitted. Embrace you could sure do a lot better.
Insurer: Embrace
By: Patricia Silensky
Claims were reimbursed without issue.
My claims were accepted without question. Processing and reimbursement were pretty quick. I found the website a bit difficult/unclear at times - didn't find out about the direct deposit option until after I had completed my first claim. Also it wasn't until I had started filling out my claim that I realized that they wanted all the vet notes in addition to the invoices. So this delayed things while I requested the notes.
Insurer: Spot
By: Altrive
I was very excited State Farm has Pet…
I was very excited State Farm has Pet Insurance! Jodi was amazing at my local Tracy Rush State Farm office. I asked her about it and she was so knowledgably about what the options were and everything I needed to know to make a logical and cost effective decision that fit my budget.
Insurer: Trupanion
By: Barbara
Your customer service is outstanding
Your customer service is outstanding, I can't say this enough times. My dog has been through an entire knee repair surgery, appointments trying to diagnose, treatment, and you have been there every step of the way helping me and paying claims. THANK YOU!!
Insurer: ManyPets
By: Gretchen
Submitting a claim is easy as pie
Submitting a claim is easy as pie! Even if it's not your regular vet. Love this company. This is my 2nd pet with Embrace.
Insurer: Embrace
By: Shelby L. Shoop