154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 04, 2024

Quality of insurance

Once I got the system figured out, it has been going very well. A few glitches here and there but better than other insurances I have had. They are much quicker with reimbursement than any other insurance. Customer service has been helpful also.

Insurer: MetLife

By: Ellen

Useful
September 04, 2024

Staff genuinely seemed concerned about…

Staff genuinely seemed concerned about my dog's health and well-being.

Insurer: Embrace

By: Veronica

September 04, 2024

Why I did not cancel my policy

I called to cancel my pets policy, not because I was unhappy with Embrace, but because with the rate increase due to aging pets was cost prohibitive. I spoke with a customer representative who never once pressured me to keep my current policy, but instead offered different options. In the end, I went with one of the options as it met my needs and was affordable. I'm glad to continue to be an Embrace Client as my pets and I have always received prompt friendly service with claims, questions and more.

Insurer: Embrace

By: Regina Tiedemann

Verified September 04, 2024

I always get excellent customer…

I always get excellent customer service. But very disappointed when I have to buy compounded medication for my kitty and it does not come complete with syringes. Especially as much as it cost.

Insurer: Fetch

By: Cindy M.

Verified September 04, 2024

I always get excellent customer…

I always get excellent customer service. But very disappointed when I have to buy compounded medication for my kitty and it does not come complete with syringes. Especially as much as it cost.

Insurer: Fetch

By: Cindy M.

Verified September 04, 2024

I always get excellent customer…

I always get excellent customer service. But very disappointed when I have to buy compounded medication for my kitty and it does not come complete with syringes. Especially as much as it cost.

Insurer: Fetch

By: Cindy M.

Verified September 04, 2024

I always get excellent customer…

I always get excellent customer service. But very disappointed when I have to buy compounded medication for my kitty and it does not come complete with syringes. Especially as much as it cost.

Insurer: Fetch

By: Cindy M.

Verified September 04, 2024

I always get excellent customer…

I always get excellent customer service. But very disappointed when I have to buy compounded medication for my kitty and it does not come complete with syringes. Especially as much as it cost.

Insurer: Fetch

By: Cindy M.

Verified September 04, 2024

I always get excellent customer…

I always get excellent customer service. But very disappointed when I have to buy compounded medication for my kitty and it does not come complete with syringes. Especially as much as it cost.

Insurer: Fetch

By: Cindy M.

Verified September 04, 2024

I always get excellent customer…

I always get excellent customer service. But very disappointed when I have to buy compounded medication for my kitty and it does not come complete with syringes. Especially as much as it cost.

Insurer: Fetch

By: Cindy M.

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