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They will cancel your plan. They canceled mine TWICE in TWO YEARS.
I asked Nationwide where I could give feedback to their decision makers and they sent me an email with this website, so...it's not what I asked for, but okay. Two stars because for the first couple of years, I loved being a Nationwide Pet customer and even recommended it to many friends. Now I deeply regret doing so. When I chose Nationwide for my new puppy in 2021, Nationwide said my Whole Pet with Wellness policy was "guaranteed for the life of the pet" and they said I would be "grandfathered in" should their plan offerings ever change. They literally sold me the product saying that. I believed them. That was a mistake. They broke their promises and assurances and in early 2025, "discontinued" our plan. They offered a much lesser plan and because my dog now had pre-existing conditions for any other insurance, I felt forced to take the My Pet Protection plan. Well guess what -- early 2026, I am notified now THAT plan is also being "discontinued." They then offer me a third plan in three years, at an astronomically high premium. We were forced to leave Nationwide and go to another insurance where now my dog has pre-existing conditions. I know none of this matters to Nationwide. But since they sent me this website to leave my feedback, maybe I can warn people considering Nationwide Pet -- DO NOT go with Nationwide. Their promises mean nothing. You cannot trust this pattern of behavior. Honestly I truly believe they want to get out of pet insurance entirely. Read online about all the pets and people they've hurt over the past three years. There are literally class action lawsuits being discussed. There are facebook groups and reddit threads where people trade horrible stories of how Nationwide screwed them over by canceling and discontinuing their policies. Nationwide's priorities are corporate profits. NOT your beloved pets. I will never trust Nationwide again for any form of insurance.
Insurer: Nationwide
By: Kira Innes
Should not but feel wrong to charge to…
Should not but feel wrong to charge to cancel
Insurer: Prudent Pet
By: Robert Heaton
It was extremly easy to put in my…
It was extremly easy to put in my claim. It was handled quickly and paid exactly what I expected.
Insurer: Fetch
By: Linda
Our dog Henry has been through some hard times
Our dog Henry has been through some horrific ailments starting with bone cancer in a front leg leading to amputation, followed by myasthenia gravis, and ultimately mega esophagus. Sounds like a horror show but Henry is still with us and Trupanion has been a key support throughout.
Insurer: Trupanion
By: John
Love Spot Pet Insurance
Love Spot Pet Insurance. It's super easy to file a claim and get estimates. I have peace of mind that my pets are covered and I can properly take care of them and all their needs when emergencies arise.
Insurer: Spot
By: Jennifer Baxter
Easy process and prompt payment
It was very easy to submit my vet invoices and I received payment within a few days. Definitely made my cat’s illness less scary.
Insurer: Trupanion
By: Amy
Run the numbers!
Buying insurance from Pets Best seemed like a good idea and, like all insurance companies- I guess- turned out to be more of a money maker for Pets Best than the insured. I didn't like that the monthly premium kept going up- automatically, each year as if it should be an accepted way for insurance companies to do business. Like they were owed that increase regardless of pay outs. Anyway, ultimately, I ran the numbers for me from March '25 to March '26- during which there was another premium increase in July. My total payout for insurance and vet bills was $2325. This included my dog's annual wellness check up and two visits. The total covered and paid by Pets Best was $251! Had I just put money into an interest bearing account for Vet stuff I would have saved $1187. Maybe this doesn't seem like much but it adds up! I know that the reason insurance is bought is the fear of some big Vet bill- which, I guess, could happen. It's a roll of the dice. However, had I just put money aside for Vet stuff instead of giving it to Pets Best, I estimate that I would have close to seven or eight thousand in the bank at this time.
Insurer: Pets Best
By: Michael Pray