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…not about customer satisfaction
I have only had this insurance for a few months ..I submitted claims for all 4 of my Pets over 20 days ago...nothing I have messaged them twice and I was met with excuses...it does nit take 15 to 20 days to review claims that's ridiculous submitted claims 8/17/24 ....
Insurer: Fetch
By: Beth Hall
…not about customer satisfaction
I have only had this insurance for a few months ..I submitted claims for all 4 of my Pets over 20 days ago...nothing I have messaged them twice and I was met with excuses...it does nit take 15 to 20 days to review claims that's ridiculous submitted claims 8/17/24 ....
Insurer: Fetch
By: Beth Hall
…not about customer satisfaction
I have only had this insurance for a few months ..I submitted claims for all 4 of my Pets over 20 days ago...nothing I have messaged them twice and I was met with excuses...it does nit take 15 to 20 days to review claims that's ridiculous submitted claims 8/17/24 ....
Insurer: Fetch
By: Beth Hall
…not about customer satisfaction
I have only had this insurance for a few months ..I submitted claims for all 4 of my Pets over 20 days ago...nothing I have messaged them twice and I was met with excuses...it does nit take 15 to 20 days to review claims that's ridiculous submitted claims 8/17/24 ....
Insurer: Fetch
By: Beth Hall
…not about customer satisfaction
I have only had this insurance for a few months ..I submitted claims for all 4 of my Pets over 20 days ago...nothing I have messaged them twice and I was met with excuses...it does nit take 15 to 20 days to review claims that's ridiculous submitted claims 8/17/24 ....
Insurer: Fetch
By: Beth Hall
BEWARE!!! Of Embrace Pet Insurance
Bentley's doctor provided a comprehensive/detailed report for treating his ear infection but Embrace wasn't satisfied and kept requesting more and more information.....at least, three times!!!! Bentley's doctor has better things to do than to respond to these multiple requests for more and more information.....It was exhausting and I will NOT be renewing my coverage when it expires in February 2025.....I had paid over $1,000.00 dollars for coverage to date and this claim was only $300.00.....I could understand if the claim was well over $1,000.00 but what the heck!!! It took over one month to get this resolved!!!!
Insurer: Embrace
By: Paul Valkuchak
The wait time for reimbursement and…
The wait time for reimbursement and notification of medical records needed was much too long. Your company waited 30 days to notify me; it took another 30 days for reimbursement. I will not recommend your services.
Insurer: Embrace
By: Rosa Coronado
Complete reimbursement but lengthy
I liked that they review everthing, I hate the claim wait times. Took over 2 months to get approved
Insurer: Embrace
By: Brenda Laird
Terrible!!!
Terrible!!!! I had to send in my pets paperwork from the veterinarian three times because they keep on asking to send it which I did again three times Pets Best is getting to be pets worse nightmare.
Insurer: Pets Best
By: A. Ruiz
Helped me switch payment dates!
Cayden helped me out with switching my payment date for the month and now I feel better knowing I'm able to do that if I needed to. He was very nice and helpful, Definitely would recommend family and friends to this company for there fur babies, they seem like they really care.
Insurer: Trupanion
By: Heather Foster