225,227+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,227 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fantastic customer service!
Fantastic customer service!
Insurer: Fetch
By: Jennifer Nystrom
My experience so far…
What I liked about Fetch so far is anytime I've phoned I was always able to talk to someone knowledgeable to help me understand my policy which I find very convoluted and confusing about what is covered and what isn't. They have also been very kind and courteous Understanding your policy is important so you know what you're actually responsible to pay for. The first 6 years I didn't use it much as our cat has been pretty healthy but lately she has had some issues that required some medical attention. Having said that there is some procedures that she needs done so it was nice to have a policy in place to help share the costs. Pet insurance can be quite expensive but so can an emergency trip to the vet. Pets are just like people and can have unexpected health issues at any time without warning. Sometimes you don't think about that when you first bring your new pet home. Fetch has been pretty good. Submit the claim form which goes in for a review and once it's completed and accepted you can have the money directly deposited into your account. The review time process is reasonable and you get constant updates as to the status of your claim. So far I'm pleased with the customer care and service they provide.
Insurer: Fetch Canada
By: Greg Spasiuk
Still waiting for a claim submitted in…
Still waiting for a claim submitted in December
Insurer: Pets Best
By: Linda Holkup
Peace of Mind
Have been with Embrace for 10 years plus. Easy to navigate the site. Claim submittal easy and quick. Processing is reasonable with explanation of why or why not claim maybe not fullfilled. Never have any issues. AND the doggie 'fetching' is cute.
Insurer: Embrace
By: Lin Griffin
Very Fast Claims Processing
My claims were processed - and my reimbursement deposited to my banking account - in only two days. I’m very impressed.
Insurer: Spot
By: William Opava
a good company for my needs.
a good company for my needs.
Insurer: Embrace
By: Jill Scherillo
Covered expense was returned within 10…
Covered expense was returned within 10 days. Some items were not covered shots I believe paperwork put away at this time did pay back for my deductible. Dog is a puppy chain were to cover shots spay flea meds Fetch was useful
Insurer: Fetch
By: Stanley Stewart
Actually I have not required any…
Actually I have not required any services at all since the time I purchased my dog’s insurance.
Insurer: Figo
By: Isabel Solano