154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

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14.4% Pets Best 11.13% Embrace 9.98% Figo 9.79% Fetch 8.83% Lemonade

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Category with most reviews

23,240 Payment Experience 104,197 Claim Coverage 122,532 Customer Service 37,717 Price Satisfaction 14,626 Other

Verified September 12, 2024

Always quick with processing claims and…

Always quick with processing claims and the customer service is great!

Insurer: Spot

By: Katie Bates

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Verified September 12, 2024

Great Service

Each time I called in to get an update on my claim, the people I talked to were very nice and most importantly knew what they were doing and what was needed to get everything taken care of. It may have taken a little longer than I anticipated, but in the end, everything worked out and I am very happy with this insurance.

Insurer: Embrace

By: NA

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September 12, 2024

They bank on our ignorance

They bank on our ignorance, naivete. Like many of the other pet insurance companies out there, they don't cover the necessary stuff for pet well being. Like spay and neuter, which can be very costly but is necessary for the longevity and overall good health of most pets. They only cover emergencies --and there are caveats to that. Everything else is "wellness" and they only cover $250/year. When I went to cancel this policy, the customer service rep brow-beat me, talking over me for goodness knows why and refused to listen. I had to get nasty and tell her that this talking over me and brow-beating me into wrongness wasn't helping anyone, I'm an unhappy customer who wants to end the relationship. Enough said! Pet insurance should help pet owners lessen the financial blow of veterinarian costs. Instead this company is like human health care --lacking.

Insurer: Embrace

By: terri

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September 12, 2024