154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Claim Process
Claim process was very easy to complete.
Insurer: Spot
By: Kathy Myers
We have one dog and three cats insured…
We have one dog and three cats insured by MetLife, and we have never once regretted it. The times we have taken out pets to the vet for check-ups or if an emergency, MetLife has had our backs. We use the App and once we have paid the vet bill, I immediately submit the bill to MetLife via the app and await reimbursement, per our insurance agreement. This last pet visit to the vet was on a Wednesday, and I submitted that same day, and received the funds in my bank account the following Friday. I would recommend everyone to please get MetLife for your pets, and for your own peace of mind.
Insurer: MetLife
By: Mark C
the ability to take care of my pets
the ability to take care of my pets
Insurer: MetLife
By: Maurice Gwinn
Ease of submitting claims
Ease of submitting claims
Insurer: MetLife
By: customer
Even non routine exams will NEVER be covered
Haven't had to use the policy until now so 2 stars for now. The wording of their policy is somewhat misleading. They say routine exams are not covered which is fine. I was expecting exams to be covered if it was not a routine/yealy exam. (Example: brought my dog to the vet as suspected she had an anal glad infection) But the exam was not covered at all even though it was not a yearly routine checkup/exam. So just know that EVERY TIME you bring your pet in, the exam will NEVER be covered! Upsetting as when reviewing the policy the only thing i saw about exams was that routine ones are not covered but im sure thats all they want people to see..
Insurer: Trupanion Canada
By: Brad
I had recently submitted an Emergency…
I had recently submitted an Emergency visit claim and Vet Follow up visit claim within the last week and just received the follow up responses. Thank you to the Spot Insurance team for making this pet owner feel their choice was worth it and right for our family’s needs.
Insurer: Spot
By: Bernie in AZ
Doing what they say they do
So far I have no complaints. Fast refunds after I submit claims. They have covered what they said they would cover.
Insurer: MetLife
By: customer
The approval of the claim
The approval of the claim, excluding the payment, requires a duration exceeding one month.
Insurer: Pets Best
By: Kunhan Wu
Great customer service
Great customer service
Insurer: Spot
By: Coleen Graves
Easy process from start to finish
Claim processing was super quick and easy, and I’ve always received my money back promptly!
Insurer: Spot
By: Kelsey