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5 Stars for Joshua
Joshua S was great - he could tell that I was a little all over the place so he helped me out and explained what was covered, what wasn't covered, and the rates people typically go with. He has a very nice presence over the phone, very calming and happy! Exactly who I want to do business with especially when it comes to my pup. I signed up right after we hung up.
Insurer: Fetch
By: Jamie
5 Stars for Joshua
Joshua S was great - he could tell that I was a little all over the place so he helped me out and explained what was covered, what wasn't covered, and the rates people typically go with. He has a very nice presence over the phone, very calming and happy! Exactly who I want to do business with especially when it comes to my pup. I signed up right after we hung up.
Insurer: Fetch
By: Jamie
5 Stars for Joshua
Joshua S was great - he could tell that I was a little all over the place so he helped me out and explained what was covered, what wasn't covered, and the rates people typically go with. He has a very nice presence over the phone, very calming and happy! Exactly who I want to do business with especially when it comes to my pup. I signed up right after we hung up.
Insurer: Fetch
By: Jamie
5 Stars for Joshua
Joshua S was great - he could tell that I was a little all over the place so he helped me out and explained what was covered, what wasn't covered, and the rates people typically go with. He has a very nice presence over the phone, very calming and happy! Exactly who I want to do business with especially when it comes to my pup. I signed up right after we hung up.
Insurer: Fetch
By: Jamie
Very bad customer service and resolve claims
This insurance have very bad service... I wait almost 20 minutes for talk someone in call phone and (my friend have other insurance they resolved his claim in 15 days), I already have 20 days and still wait, the guy from customer service told me minimum 30 days for "maybe" resolve my claim, I send soooo many email from the app and no body answer me back, but they charge on time my monthly payment that is very frustrating!!
Insurer: Embrace
By: KRuiz
Highly recommend Healthy Paws!
I have been using Healthy Paws pet insurance for over 2 years(for my 2.5 year old cat), and I highly recommend it as a pet parent. Every claim I've submitted (around five in total) has been processed and approved , usually within a few days. The total claims amount to over $16,000, covering various events including surgery, ER visits, and other unexpected incidents. What initially drew me to Healthy Paws was the thorough research conducted by my workplace's pet parent community. They evaluated almost every pet insurance company out there, and Healthy Paws came out at the top in all aspects. Unfortunately, many providers have a high rate of declined claims. Healthy Paws stood out with the lowest number of declined claims among all the companies reviewed.
Gonna end up going with another…
Gonna end up going with another insurance. For a 1.4k bill they gave me 178 dollars and than proceeded to bill me and take it back. They claimed it was the deductible but i’ve been paying the insurance for months to get basically nothing. shame. They also didn’t take the money twice on the normal pay date (when i had money in my account) waited till the money for the return was given to than took the money twice. We really need that money because the death of our beloved eldest dog, and Embrace really crapped on us. Go to aspca i can’t believe they did this to us.
Insurer: Embrace
By: Myriam Desravines
My dog got bit by another dog in the…
My dog got bit by another dog in the park and I took her to the vet. I submitted the vet invoice through the mobile app portal and about a week later, I was notified that the claim was approved and reimbursement would be mailed to me. I'm very thankful to have Embrace Pet Insurance. Although I've had years where I never filed a claim, it's really helpful to have it when accidents happen. I'm also very happy to see that the claim was quickly approved without any additional followup.
Insurer: Embrace
By: B. YEE
I've had embrace insurance since my pet was 3month
I've had embrace insurance since my pet was 3months old ...essentially have paid thousands of dollars over the last 14 years....i tried to file a claim early on and was quickly told that wasn't included.... i haven't had another claim until now...and i submitted my pets first hospital bill...its still under review... i submitted a lesser vet bill and it was process and only $35 of a $550 bill was paid... im very disappointed with your practices and feel as if ive been paying into a racket!!! so disappointed and would never use u again...and if anyone asked id advise against it as well!!!
Insurer: Embrace
By: Tawana Wess
Responsive and Helpful
Embrace was great about responding to claims for my puppy who fortunately seems to be fine now. Uploading vet bills was fast and easy. When I had a question about how to separate wellness charges from medical charges on the same bill, Embrace customer service was very responsive and took care of it for me. I’m happy I chose Embrace.
Insurer: Embrace
By: susan s