224,962+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

224,962 total


Most selected providers in "July, 2026"

This chart shows the distribution of the most selected pet insurance providers in July, 2026.

Providers with highest rating

Embrace

20,008 reviews

4.9
Healthy Paws

11,406 reviews

4.9
Fetch

5,987 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,459 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

January 31, 2024

Claim submission

Easy to submit a claim.

Insurer: Spot

By: Karise

January 31, 2024

Happy and grateful Fetch customer

My dog has been diagnosed with heart disease and needs medication daily. Thankfully the expenses associated with his care are covered by Fetch. And Fetch covers 80% of the costs. Their process for submitting claims is relatively easy and they keep you notified regarding your claim’s status. The review process usually takes about 2 weeks and if approved the money goes right into my account. I’m a very happy and grateful Fetch customer

Insurer: Fetch Canada

By: Susan Spence

January 31, 2024

They make filing so easy

They make filing so easy! No delays calling, everything is done online!

Insurer: Figo

By: Jim French

January 31, 2024

really like customer service

really like customer service, website platform, claims process, speed of reimbursement. theyve been perfect so far!

Insurer: Spot

By: Catherine Youell

January 31, 2024

Great service and processing of claims

Thanks for processing my claim quickly and covering much of the dental costs of our Yorkie. Definitely recommend all owners get pet insurance.

Insurer: ASPCA

By: MARTIN

Useful
January 31, 2024

submitting a claim was easy

submitting a claim was easy, they simply verified with my vet, and paid 90% of my claim (minus my annual deductible). Thanks Spot -

Insurer: Spot

By: Amelia Klobchar

January 31, 2024

Sonnet CSR Knowledgeable, friendly and helpful

It was such a relief to have a knowledgeable, friendly and helpful customer service rep. This is a company I'll reccomend to my friends. These days your always talking with automated systems. Live customer service reps here are amazing. Sonnet is doing a fantastic job of taking care of its clients. Thank you so much 🙂

Insurer: Sonnet

By: Shelly Dutton

January 31, 2024

Claims were easy and prompt.

Claims were easy and prompt.

Insurer: Spot

By: Melony McKenzie

January 31, 2024

This insurance has helped me so much

This insurance has helped me so much! Thank you.

Insurer: Spot

By: Kathleen Perryman Varner

January 31, 2024

Beware the cancellation fine print!

All had gone well for almost 5 years.. Reasonable-ish rates, no claims.. so in uneventful insurance terms basically they took my money, and I asked for nothing in return. I noticed (4 days past my renewal) that my rates had increased 25% from last year. I hadn't received any notification of this, I just happened to notice. I'm told that to cancel in 2 weeks time (time to make other arrangements with another company) it will cost some amount $150 over a monthly premium in 'cancellation fees' for just 14 days of coverage. I have so many questions. Is an email legally sufficient notification when such a large rate increase in being communicated? I do not have the email. E-mails are not 100% guaranteed delivery. In any case, the entire interaction I had with them over this cancellation thing screamed we're taking your money no matter what. I'm going to eat the cost, and never return. Reply to Sonnet response. The copy paste reply from other negative reviews is touching. The fact you simply don't care shines through clearly. Had I received such a notification, I would have cancelled much sooner. I have already been in touch with the chat agents, who loosely told me to go pound sand - tough luck. Oh and for fun here's the explanation for the higher rates. Almost 30% increases in a year. Good luck out there folks. Fun reading! Google "Sonnet short rate cancellation table" and get your wallet ready. 09:41:26 am EST: Karan: This may cause your premium to increase or decrease based on new company-specific rate increase approved by governing bodies. We filed for rate increases for the past year in Ontario for Auto policies, and they were indeed approved. There was one in April 23, increase by roughly 15%, thereafter in June 23, around 7% and then in November 23, approximately 5% 09:43:16 am EST: Karan: On average, the approved rate increase was around 27%. Your policy was impacted as well

Insurer: Sonnet

By: Stephen Anthony

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.