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Do Not purchase this insurance.
I have (had) coverage for two dogs. I paid the monthly premiums gladly knowing I had coverage for my dogs in case of an accident. Well an accident happened to my puppy. I called Pets Plus Us ahead of time to ask if it would be covered. I get a big vet bill and the claim gets denied. Not acceptable, Everytime I call the business I end up speaking to the same person who sounds like a robot and says the exact same things. DO not buy this crap insurance. I thought if it was endorsed by Costco it should be good. It's not. I hope Costco pulls their backing of this company. I cancelled both policies but I am out a couple years of premiums and now this vet bill. Very mad. Hopefully I can prevent others from having to learn the hard way.
Insurer: Pets Plus Us
By: Scott
Greatest Customer Service and…
Greatest Customer Service and Satisfaction ever. Total professional treatment of my fur baby and me. Will highly recommend you to all my friends and family 😀❤️🙏
Insurer: Pets Best
By: DONNA BERLINER-PINER
I have nothing but great things to say…
I have nothing but great things to say about Prudent Pet so far. I called and spoke with Rebecca, and she was amazing! She was so insightful, explaining everything in detail about coverage and costs, and she was patient in answering all my questions.
Insurer: Prudent Pet
By: Mark L
Excellent customer service and most…
Excellent customer service and most affordable auto insurance in Ontario by far. also policy can be updated as life situation changes such as travel. been a customer for 3 years vey satisfied. Thank you!
Insurer: Sonnet
By: Fowad Abdul
I have had this insurance for my dog for 10 years
I have had this insurance for my dogfor probably 10 years. The price started out ok and had risen to 206.00 per month. It was my fault for not checking but my friends were paying a quarter of this price. It does not include any meds, shots or teeth cleaning. I called and had it lowered but it is still high. At this point, my dog is already at it's breeds max age and afraid to switch. Think next time i am going with Nationwide. They did pay out on a surgery many years ago, but have well made up for it and I could do a few more surgeries and never cover the insurance I have paid. You would think they would cover teeth cleaning once every 4 or 5 years. Nope and if your dog gets a dental disease too bad.
Insurer: Embrace
By: don
I have never had pet insurance before
I have never had pet insurance before. My experience with my claim was effortless, handled well by on line text/chat and payment came quickly.
Insurer: Figo
By: Marcia
It’s great insurance when or if a…
It’s great insurance when or if a service is covered for your pet. Be ready for a fight for payment.
Insurer: Figo
By: S D
Fair reimbursement terms and premiums
Fair reimbursement terms, competitive premiums, and thorough coverage provided. If I have another pet, I will use Pets Best again. Having this insurance has given me the peace of mind that I am able to do the best thing for the health of my cat.
Insurer: Pets Best
By: Lauren Rogus
Everyone that I have communicated with…
Everyone that I have communicated with at Embraace is Awesome!
Insurer: Embrace
By: Karla Horst
I wish I could give them a good review…
I wish I could give them a good review ....However they always find a reason not to accept my claim. My vet actually wrote a letter to them and sent emails explaining that my dog did NOT have a pre existing condition but they refused to cover my vet bill. I find it hard to communicate with them on the phone or by email.
Insurer: Embrace
By: sandra weldon