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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Totally easy to use
Totally easy to use, received claims back within a few days.
Insurer: Embrace
By: Terry Hunter
Very Happy with MetLife Insurance
I'm fortunate that I haven't needed to use my policy for anything serious, but they have come through with the few claims I've turned in. I would recommend them to anyone & have to some of my friends who were thinking about getting pet insurance.
Insurer: MetLife
By: Gail
Excellent Company to deal with!
Anytime I had any issues, concerns or questions, I was ALWAYS met with happy, helpful and incredibly kind employees! I think anyone would be completely satisfied with the service provided by Sonnet!
Insurer: Sonnet
By: Consumer
Great
So far , I used it ones. Very quick respond and process claim. Simple to navigate site
Insurer: Figo
By: Yevgeniya Jane
Best car insurance provider
Best car insurance provider, reasonable and respectful in all corners
Insurer: Sonnet
By: ayako hayashi
I don't like the increase on policy…
I don't like the increase on policy every year my Junior just turned 2 and your policy went to $10 I am now paying close to $70 a month ..I pay nothing for my health insurance because I'm in the low income bracket I get help from the government for almost every thing I don't get much in s/s that is the reason so that is one of my complain the other is I thought Prescription meds were covered and do was blood work
Insurer: Embrace
By: Toni Sorrentino
Claims
Make sure any medications are FDA approved! For a dog? Really?
Insurer: Embrace
By: Judy Innes
BUYER BEWARE choose a better company
Just know that they will say everything is pre-existing even on a six month old puppy and really what are you going to do about it? My own vet wrote them a letter, and still they dug their heels in. He died having seizures and couldnt stop the first ones we had ever seen as he was a puppy and he died that way..with no help from them. I spent 5k trying to save him over a three day ER period in Austin TX He had a seizure that wouldnt end, suddenly at 3am. It was covered. They said somehow he was pre-existing? Even though all the vets and i said otherwise and all the records too...I mean he just was born a few months prior, vets said this as well and we appealled...so disrespectful to my boy Waylon my love of a chocolate shih tzu. My world. To deny the whole thing, not one single thing did they cover. Lame, misleading. Expensive, devastating. Lame. Boggles the brain, seems shady. Can you afford to hire a team of lawyers? My vet and all their techs avoid this company now too based on what happened. They didnt pay one red penny. Thinking it was covered, I am now stuck with thousands to pay. So I will tell thousands of people and it will be better this way. I would rather know upfront so I switched to Lemonade and have Care Credit line for urgent issues with a better rate on repayment than embrace as well. Its going much better. Make sure you understand insurance, its not a guarantee at all. That handy little pre-existing loophole they love to jump through it and can pretty much stuff anything into it as a category and as I said what would you be willing to do about it? How much do you want to spend? I tell all my clients and all my owners this story. Show all the records, spread the word so other people dont get taken advantage of. Dont choose Embrace. I wish there was a way to block their corporate babble canned food response to this review. I think however, the truth can be felt, sensed even on this review...and this consoles me. Lemonade, Chewy and a few others are wonderful. Put your confidence into a better place than Embrace. (In honor of Waylon Brisket Jennings we miss you buddy)
Insurer: Embrace
By: Zephyr M