216,303+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,303 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim wss reviewed timely and payment…
Claim wss reviewed timely and payment received
Insurer: Spot
By: Carol Ustaszewski
Quick reimbursement
I appreciate the simple upload process and the quick reimbursement for my claims.
Insurer: Healthy Paws
By: Audrey W.
Good service with Met life!
When I called the girl that helped me was very nice, and when I went on line the claims were easy to put in and they were quick to respond and pay out.
Insurer: MetLife
By: TeresaDebra6 PreveDebra
Seemless and quick payment!
I received reimbursement for my claim 5 days after submitting my claim. Not only that, but the process was seemless and paid without hassle. For all the Great Dane/GDV prone breed people out there, there IS coverage that covers LAG/gastropexy procedures (I've had some conversations with people insisting that 'no insurance will cover gastropexies'). THANK YOU, MetLife!
Insurer: MetLife
By: Shannon C.
I highly recommend anyone who gets a…
I highly recommend anyone who gets a new dog or cat to use Trupanion. They are quick to respond to any veterinary issues.
Insurer: Trupanion
By: Janice M Panella
Affordable, but claims and support are frustrating
I’m sharing my genuine experience with MetLife Pet Insurance based on several years of using the service for my aging cats. The coverage itself is acceptable, and affordability is the main reason I’ve stayed with MetLife as I got it through my work, as it’s one of the few options I could find that fits my budget for older pets. They do allow claims to be submitted despite a pre‑existing condition from many years ago, which I appreciated initially. However, in practice, every claim I’ve submitted has been denied and linked back to that same historical condition, even when my veterinarian has stated the issue is unrelated. This has been a consistent outcome and has made the claims process frustrating. My experience with customer service has also been mixed. When I’ve called to ask questions about claim decisions, I’ve found some representatives difficult to engage with when I asked for clarification. During one call, the interaction felt unprofessional, which added to the frustration. Additionally, the online chat feature has rarely worked for me, limiting support options. Overall, MetLife Pet Insurance provides basic, affordable coverage, which may work for some people, especially those with older pets. That said, based on my experience, responsiveness, professionalism, and claim handling could be improved.
Insurer: MetLife
By: DD
easy to do and very informative
easy to do and very informative
Insurer: MetLife
By: Lauren
Lifesaving treatment reimbursed with ease
I had a claim from an emergency with my golden retriever. Filing a claim was easy and self-explanatory. Payment was prompt and sent directly to my bank account. When I had questions, friendly customer service agents were easily able to resolve them. Highly recommend Spot Pet Insurance
Insurer: Spot
By: Holly P
Very easy
Very easy and feel better he is insured
Insurer: MetLife
By: Amy Peters
METLIFE Pet insurance highly recommended
Metlife Pet Insurance handles claims efficiently and are very easy to file claims plus their support staff is very understanding and professional. You choose what policy fits your needs and they do their part.
Insurer: MetLife
By: customer