224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims process is smooth
Claims process is smooth , easy to upload forms. Timing from submission to review to payment is timely and efficient. Overall it’s been a very pleasant experience - as ‘pleasant’ as it can be 😀
Insurer: Embrace
By: Diana Roberts
So far so good!
So far claims have been very easy and customer service was kind and responsive. Reasonable rates, would recommend.
Insurer: Spot
By: Hannah
Don’t follow throw with claims
Have been waiting for a reimbursement and cannot get any help. Total waste of money.
Insurer: Spot
By: Christine Sprow
Great customer service
Great customer service, spoke with Sivan’s. Good online tool that requires minimum additional interaction.
Insurer: Sonnet
By: Svitlana Ignatenko
Love Sonnet
Love Sonnet. I’ve referred many friends and family because of the easy online process and more affordable than other insurance companies.
Insurer: Sonnet
By: Allison Yellowknee
So far
So far, I've had a great experience using Figo. They have been very quick to reimburse me for any claims and seem to lower the premium instead of raising it after 1yr.
Insurer: Figo
By: Cali Steel
Very pleasant experience
I’m new to spot pet insurance and so far have been very pleased with the user friendly web interface, easy claims process, and the quick turn around for the claims.
Insurer: Spot
By: Maryanne
Excellent customer service
Fast and efficient. Very nice customer support reps. Claims process was pretty easy.
Insurer: Spot
By: Nancy Jackson
I’ve had this policy for about 3 weeks
I’ve had this policy for about 3 weeks. They immediately denied my claim for a $145 liver test that my dog needed. They stated it was a pre-existing condition, and they know darn well that as not the case. As a healthcare professional myself, I was appalled at their lack of care for my animal. Their logic made no sense. They were only concerned that they wouldn’t have to pay. I immediately cancelled my policy. Thank goodness they are not an insurance carrier for HUMANS. Never again will I do business with them. Edit in response to ASPCA’s reply: we had the policy for THREE weeks and were WELL past the 14 day waiting window. I stand by my above review. Their reply only demonstrates how incompetent they are…they clearly don’t even listen or know what’s going on.
Insurer: ASPCA
By: Nurse123
Fast and Efficient
No unnecessary delays when procressing our claims
Insurer: Spot
By: Sbee