154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 22, 2024

Joshua Sábado was very good at…

Joshua Sábado was very good at answering each and every question I asked. There was no sugar coating so to speak, which I hate. Josh is easy to understand and very helpful!!

Insurer: Fetch Canada

By: C. Marchand

September 22, 2024

Joshua Sábado was very good at…

Joshua Sábado was very good at answering each and every question I asked. There was no sugar coating so to speak, which I hate. Josh is easy to understand and very helpful!!

Insurer: Fetch Canada

By: C. Marchand

September 22, 2024

Joshua Sábado was very good at…

Joshua Sábado was very good at answering each and every question I asked. There was no sugar coating so to speak, which I hate. Josh is easy to understand and very helpful!!

Insurer: Fetch Canada

By: C. Marchand

September 22, 2024

Joshua Sábado was very good at…

Joshua Sábado was very good at answering each and every question I asked. There was no sugar coating so to speak, which I hate. Josh is easy to understand and very helpful!!

Insurer: Fetch Canada

By: C. Marchand

September 22, 2024

Joshua Sábado was very good at…

Joshua Sábado was very good at answering each and every question I asked. There was no sugar coating so to speak, which I hate. Josh is easy to understand and very helpful!!

Insurer: Fetch Canada

By: C. Marchand

September 22, 2024

Service that set my mind at ease

My dog Oliver had to have emergency surgery that took us to two ERs which was stressful enough, and we had exceptional care at both. But Pets Plus Us Insurance made the claims process easy and unstressful for the already stressful situation. I didn't have to do a thing, the vet clinics submitted everything for me and all I had to do was confirm with Pets Plus that they received all they needed, easy peasy. They approved everything and I am just waiting for the reimbursement. Thank you all for everything! Samantha and Oliver

Insurer: Pets Plus Us

Veterinarian: Paramount 24hr and Alpine 24

By: Samantha

Useful
September 22, 2024

Do Not Embrace Embrace

I am so displeased with Embrace that I considered reporting it to their state's insurance board. As far as I garner, they have a very sophisticated bait and switch program. I changed the policies of my dogs as they aged; Embrace claims they have not record. Embrace increase the yearly cost without personal notification. A text is not a proper notification. Then after they raise your deduction amount, the have a 60 day waiting period from the renewal date. Who remembers what date they signed up? Again, where is the notification? It has cost me over $300 a month to ensure my dogs and yet Embrace has not covered one expense. They keep raising the deduction without proper notification. I assure you that I would never carry a $1000 deduction and a $10,000 coverage on a senior dog. Embrace is so insulated that it is almost impossible to contact them; there is no email address and if you try to call, be prepared for a very long wait.I finally got through to a young woman who offered explanations that were less than satisfactory. I feel that Embrace's honesty is edgy. I warned the young lady to whom I spoke, do not drop my policy until notified. Also, I found after much research an email. I have not heard back from Embrace. insure

Insurer: Embrace

By: janice

Useful
Verified September 22, 2024

Communication A+++

Wonderful experience with customer service and signing up. Answered all my questions and was amazingly patient and nice. I did alot of research and Prudent had the best ratings, coverage, and pricing of others.

Insurer: Prudent Pet

By: Xx_LoLo_xX

September 22, 2024

I Do Not Trust Embrace

I am so displeased with Embrace that I am considering reporting it to their state's insurance board. As far as I garner, they have a very sophisticated bait and switch program. I changed the policies of my dogs as they aged; Embrace claims they have not record. Embrace increases the yearly cost without personal notification. A text is not a proper notification. Then after they raise your deduction amount, the have a 60 day waiting period from the renewal date. Who remembers what date they signed up? Again, where is the notification? It has cost me over $300 a month to insure my dogs and yet Embrace has not covered one expense. They keep raising the deduction without proper notification. I assure you that I would never carry a $1000 deduction and a $10,000 coverage on a senior dog. Embrace is so insulted that it is almost impossible to contact them; there is not email address and if you try call, be prepared for a very long wait.I finally got through to a young woman who offered explanations that were less than satisfactory. I feel that Embrace's honesty is edgy. I warned the young lady to whom I spoke, do not drop my policy until notified. Also I found after much research an email. I have not heard from Embrace.

Insurer: Embrace

By: Janice Kopp

Verified September 22, 2024

Pet Insurance - Wellness plan not as advertised! .

All my questions were answered and the online purchase was smooth. Update 10/4/24: I filed my 1st Wellness claim and many of the services covered under the Preventive Esstentials Plan were denied because my vet bundled Fecal, bloodwork, and urinalysis. Therefore they denied the annual vet exam that is advertised to be reimbursed at 100%, they denied the rabies and Lyme disease vaccines, also to be covered at 100%! Because the vet bundled tests, Pumpkin refunded my Preventitive Essentials premium and essentially covered nothing, as if I never had the Preventitive Esstentials plan at all. WARNING: discuss with your vet on how they bill before submitting a claim!

Insurer: Pumpkin

By: Bob

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