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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I have been getting the run around with…
I have been getting the run around with a claim. Calling and chatting with people multiple times and getting nowhere. It is making me regret leaving trupanion for your company.
Insurer: MetLife
By: customer
I have been with Metlife Pet Insurance…
I have been with Metlife Pet Insurance for over 4 years now. Excellent customer service and claim process.
Insurer: MetLife
By: vishal khatri
Easy to file claims and very fast…
Easy to file claims and very fast response.
Insurer: MetLife
By: customer
Highly recommend!
Wonderful customer support and easy claims process.
Insurer: MetLife
By: Lou S
Oskar
Easy process to have Oskar covered under his INSURANCE POLICY
Insurer: MetLife
By: Lisa Dennis
Claim
I just got pet insurance for the first time. I’m so glad I added the wellness because it helps pay for all the puppy visits and vaccines. I submitted my claim and was paid in 24 hours.
Always there to help on the phone
Always there to help on the phone. Prompt response to claims and friendly agents to assist with issues.
Insurer: Trupanion
By: Rich
Also respond quickly when we submit a…
Also respond quickly when we submit a claim and I think everything has been very fair. Thank you.
Insurer: MetLife
By: customer Joan Ohl for Cooper
Excellent customer service representatives…
The customer service representatives are kind & respectful. They try to listen & accommodate for a satisfactory outcome.
Insurer: MetLife
By: DL Sobel