217,166+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,166 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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What a scam
What a scam. Yes they are too good to be true as the rates are low but customer service is horrible. I switched my bank account and they didn't take the payment out of the right account. I called right away and provided proof this was their error and they sent it to collections and cancelled my policy resulting in a bad rating and NSF on my insurance. Customer service told me when following up for the 4th time, that if it was important that I could follow up on their general line. Reply to their comments. I did follow up. So many times. It didn’t get me anywhere but a collection company calling me everyday and an outrageous amount of insurance payment for the NSF.
Insurer: Sonnet
By: Pamela A
Made the claim process very easy and…
Made the claim process very easy and straightforward which helped make the unfortunate situation with our pet easier to handle.
Insurer: MetLife
By: Robby
The ease of submitting claims is really…
The ease of submitting claims is really great. MetLife makes it easy for me and they are quick to make a decision also.
Insurer: MetLife
By: Bob
Claims are completed quickly and fairly.
Claims are completed quickly and fairly.
Insurer: Trupanion
By: Pat Dee
Trupanion helped us in a very stressful…
Trupanion helped us in a very stressful time dealing with the illness of our pet. If it wasn’t for Trupanion, we’re not sure what we would have done. We can’t thank Trupanion enough. Strongly recommend for your pets.
Insurer: Trupanion
By: Pleased Customer
Top Notch
Very easy process for claims. Clear, understandable responses.
Insurer: Trupanion
By: GDor
I filed my claim and they had me…
I filed my claim and they had me reimbursed in a day. They are so easy to work with.
Insurer: Pumpkin
By: Billie
I am brand new to pet insurance
I am brand new to pet insurance. Coworkers have claimed MetLife has been excellent for them, so I choose to follow their lead.
Insurer: MetLife
By: LG
SCAMMMMM!!!!
SCAMMMMM!!!!! I will start this by saying I've had this insurance since 2015, when I first got Biscuit. They start you off with a decent rate but don't be fooled. The rate increases are often and expensive. They take more money but don't offer better coverage or more coverage. It went from $30 a month to now over $100 a month. Yet there are still many things they don't cover and they will fault you if your vet doesn't give them all forms from the visit. I used to be able to just send the invoice but now they want all the paperwork from your vet specifically. So basically charging you way more than they should and rejecting claims for no reason.
Insurer: Healthy Paws
By: Sarah Gioia