220,939+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,939 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The last few reimbursements they…
The last few reimbursements they provided me were very timely, however, in general they have taken sometime to get back to me.
Insurer: ASPCA
By: Jennifer Ganata
Very helpful
This site is very helpful, fast, and knowledgeable. I have learned new things about my dogs.Thank You
Insurer: ASPCA
By: Carmen Carpenter
Spot has been wonderful!
Spot has been wonderful! The customer service representatives are very nice and helpful. As a this being my first time having pet insurance, it has been a great experience and I plan to add any new fur babies to my plan with Spot!
Insurer: Spot
By: Sara Colby
Terrible experience
My cat became seriously ill and was hospitalized at Tufts veterinary hospital who did everything they could save her but she passed away. Months later I received a call from MetLife about another matter but was told by the agent O could file a claim which I did. They asked for more info, I provided it. Then they denied the claim because it wasn’t filed within 90 days. They all knew when it happened and kept encouraging me to continue only to process and deny the claim. Trust me when my beloved cat passed away unexpectedly I was not thinking “oh, I better file a claim for within 90 days”. Terrible on MetLife’s behalf.
Insurer: MetLife
By: Denice
This is very important
Honestly i love it
Insurer: ASPCA
By: LaTanya Freeman
Outstanding company to deal with
Not only was the MetLife pet policy more than competitive than other quotes I received, and in most cases less, but their coverage for both preventative and health is extensive. Additionally, I saw a vet for our puppy on Tuesday, easily completed the claim on their mobile app, but was reimbursed by Thursday.
Insurer: MetLife
By: Bob
User friendly on-line app to easily…
User friendly on-line app to easily upload documents and file claims
Insurer: ASPCA
By: Yvan Wampler
Never had any problems with filling a…
Never had any problems with filling a claim. Having pet insurance is a have to today. I’m very satisfied with the service I’ve received.
Insurer: ASPCA
By: Pat Rummel
The way you file your claim is very…
The way you file your claim is very confusing. It makes you think you aren’t being reimbursed correctly if you possibly choose the wrong option. I dislike it and will consider alternative companies in the future
Insurer: ASPCA
By: Lee
I find them to be very thorough.
I find them to be very thorough.
Insurer: ASPCA
By: customer