224,958+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,958 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick and full resolution to my problem…
Quick and full resolution to my problem accompanied with friendliness and courtesy.
Insurer: Sonnet
By: Dustin Good
Great decision
The process was easy I just submitted my claim and within a few day my claim was completed.
Insurer: Spot
By: Mia McNeill
Must Have Service for All Pet Owners!!
Any pet owner always worries about the health and overall well being of their beloved pets. That’s why Spot has helped lessen that burden knowing that I have their service to help navigate thru any preventive care my pet requires. But also knowing they are there in case any emergency arises in relation to their care. Thank you for your amazing customer service!!!
Insurer: Spot
By: Juan Saucedo
Friendly customer service and very…
Friendly customer service and very quick turnaround times for initial claim.
Insurer: Spot
By: Maria Timari
Im just so thankful to have Spot…
Im just so thankful to have Spot insurance. I didnt use it for over a year but then my dog had 2 emergencies in the same month. Spot came through. Super simple to submit a claim, they resolve the claim within 2-3 days, and took so much stress away from us. Highly recommend!
Insurer: Spot
By: Astrid Arias
My claim was completed in 3 days
My claim was completed in 3 days. Wow!!
Insurer: Spot
By: Sabrina Allen
Easy to contact the customer service…
Easy to contact the customer service and very friendly and helpful and knowledgeable. The agent name is Kayla and she is very polite and courteus. Im highly recommended the sonnet insurance. Great service
Insurer: Sonnet
By: Irelene Sevilla
Outrageously Slow Claim Processing Time If You're Owed Money
Pet's Best policy is excellent BUT their ability to process claims in a timely manner is the worst I've ever encountered - ALWAYS. 2-3 weeks after you file a claim where you are owed reimbursement you always receive this email: "At Pets Best, we strive to process claims as quickly as possible. At this time, this delay notification does not require any additional information from you." Typical repayment time is 4-6 weeks. They get it right, eventually but their inability to repay in a timely manner is horrible. If they do not owe you money then you get a quick email telling you they don't owe you anything but if they do it's 4-6 weeks, This would be a great company if they ever get their act together and reimburse policy holders in 4-7 days like other pet insurers.
Insurer: Pets Best
By: Steven