219,744+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,744 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This was my first claim with MetLife…
This was my first claim with MetLife Pet insurance. I had to upload 7 pages of data from the adoption/rescue group on my dog's health and two invoices from my own vet, along with his SOAP. The last item didn't get uploaded correctly. However, the claim adjuster completely overlooked the heartworm prevention shot on my claim. It took 3 phone calls to get that matter corrected. The good news is the persons I talked to on each call were very pleasant and understanding and indicated they were going to fix the problem, so I give a shout out to Morgan, Danisha, and Ben for your helpfulness. Ben especially explained how the preventation tests are grouped together for a total of $65.00. I misread the policy there. Hopefully, any future claims will be dealt with more efficiency in the adjuster's dept.
Insurer: MetLife
By: Marcie D.
Respond well
Respond well, reimbursed claims a bit slow, but overall a good company
Insurer: Spot
By: customer
Easy to use
Easy to use, payments come quickly. No hassle. Super happy with this pet insurance!
Insurer: MetLife
By: Laurie
Impossible to cancel policy without calling and they're closed frequently
Decent pricing but we just simply weren't using it. After years of spending thousands of dollars on insurance, canceling was a massive headache. There's no option on the website to cancel your policy, nor to message/email them requesting thus, so you're stuck calling them - And then, you're restricting to their office hours. We might eventually enroll in insurance again when our dog gets older, but we won't be using ASPCA simply due to the headache it is to cancel a policy.
Insurer: ASPCA
By: JE
Quick and efficient...last thing you…
Quick and efficient...last thing you want is a lot of stress after your baby has emergency
Insurer: Pets Best
By: Lisa Petersen Cofer
Alexis was very helpful with a…
Alexis was very helpful with a reimbursement issue - Met Life over paid me! There had been a problem with the prescription dosage and charges. She helped me get the process started so I could send back the overpayment.
Insurer: MetLife
By: customer
Very helpful when I needed support
Very helpful when I needed support! Quick Payment!
Insurer: Trupanion
By: Albert