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Pet parents across the U.S. and Canada have left over 220,795 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fast review of submitted claims and the…
Fast review of submitted claims and the individuals that I communicated with were very helpful and responded to all my questions.
Insurer: Embrace
By: Thomas Dresser
No pet name tag sent out!!!
We never had pet insurance before but we decided to get it with our new kitten. Shortly after enrolling, his little name tag gift from TP arrived (Jan2023). We added a second furbaby, enrolled with TP, and in Mar2023 his name tag gift arrived. We added one last kitty, enrolled with TP but no name tag gift arrived. We called in early July2023, they said it will mailed soon. Called again in Sept2023 and Nov2023. Various excuses, not sure why it hasn't arrived, etc. but they said it will be mailed out. Called again (4th time) on Jan 2/24, and the agent didn't seem too sure, thinks they stopped sending name tags out since June2023, and doesn't think they are going to do it anymore. Disappointed it took 4 calls over 6 months to (maybe) get an answer. Not sure why during the first 3 calls no one mentioned this. It's not about the price because we can purchase and engrave his name on a tag. We just wanted all 3 boys to have the same design. I don't think they will know but mom and dad know.
Insurer: Trupanion Canada
By: Kevin Grant
I feels great to have my furbaby covered at a decent price
I like the coverage that the plan(s) offers, and I think the plan is also affordable for what it covers as well. It's great to have that peace of mind, just in case something happens (to it covers some preventive care)!
Insurer: Pumpkin
By: Yolanda Lyons
submitted all my bills and had an EOB
submitted all my bills and had an EOB. with 2 days and a check deposited directly into my checking account .. $250 deductible and 80% paid .. perfect 👍
Insurer: Spot
By: Donna Pittala
Extremely miserable experience trying…
Extremely miserable experience trying to get reimbursed for my puppy vet appointment. The app doesn’t work and it’s a major inconvenience to have to go print out the form and fax the submission
Insurer: ASPCA
By: Juanita Rayna Smith
Very simple to use
The app is very simple to use
Insurer: Embrace
By: Roland Aguilar
Don't waste your money
This is the worthless insurance company, don't waste your money on them, I have been trying for 30 days to file a claim and its impossible to get a straight answer from their costumer service, all they do is repeat same "cue" cards notes. They keep asking for the same documents over and over again. Tipical insurance company scam. What makes it worst is that they are connected with USAA. They don't deserve a star
Insurer: Embrace
By: Hugo Matos
Prompt service and ease of…
Prompt service and ease of reimbursement with direct deposit.
Insurer: Spot
By: Rob V