219,678+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,678 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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An insanely long time to reach rep on phone
There was a problem with my Embrace account. The message was I needed to call a 1-800 number: 1-800-660-8726. No other option like chat or text or email was provided. So I called. It took over 40 minutes to reach a human on the phone. The human was polite and nice but could not resolve my problem and had to submit a ticket to the technical department and said they will get back to me with 14 days or so. I am never wanting to call Embrace again and waste 40 mins to 1 hour of my life on the phone, listening to background music, waiting to speak to someone. You need to give us an email address or a text message option where we can send messages and concerns. We’re not gonna sit and wait for 45 minutes on the phone waiting for someone to pick up.
Insurer: Embrace
By: Yohaan
Amazing experience
Amazing experience! Melody made the process super easy
Insurer: Nationwide
By: CB
Good claim process, but premium increased without merit!
I like the process of filing claims, what is covered, and easy managing the plan in the app…however, my pet’s premium went up 30% even without any unusual claims, only wellness visits and routine meds like heartworm/flea prevention.
Insurer: MetLife
By: Jeff A
It is easy to file a claim
It is easy to file a claim, and they are prompt in getting to it and refunding my money.
Insurer: Pets Best
By: Paula Ratchford
Aileen was very helpful in getting me…
Aileen was very helpful in getting me to the right people to add my second cat. They made the process very easy.
Insurer: Fetch
By: That Daily Deal Customer
The professional and very informative…
The professional and very informative response in a timely manner!
Insurer: Fetch
By: Holly
They handled my claims very quickly…
They handled my claims very quickly which helped out immensely for my suddenly very sick animal. The ease of filing claims was awesome. Thank you.
Insurer: Spot
By: Barbara Balasz
My sweet 7 month old kitten got sick my…
My sweet 7 month old kitten got sick and my regular vet was closed, so I had to take him to the Emergency Vet. He stayed 3 nights and received fluids, medications and care. I submitted the itemized bill and had my vet submit their records and Spot Pet paid the 70% after my deductible. I was so happy, the Emergency Vet bill was over $2000! Saved my Credit Card balance for sure!!
Insurer: Spot
By: Heather S