219,678+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,678 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,678 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,861 reviews

4.9
Healthy Paws

11,189 reviews

4.9
Fetch

5,580 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

15,027 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

May 22, 2026

An insanely long time to reach rep on phone

There was a problem with my Embrace account. The message was I needed to call a 1-800 number: 1-800-660-8726. No other option like chat or text or email was provided. So I called. It took over 40 minutes to reach a human on the phone. The human was polite and nice but could not resolve my problem and had to submit a ticket to the technical department and said they will get back to me with 14 days or so. I am never wanting to call Embrace again and waste 40 mins to 1 hour of my life on the phone, listening to background music, waiting to speak to someone. You need to give us an email address or a text message option where we can send messages and concerns. We’re not gonna sit and wait for 45 minutes on the phone waiting for someone to pick up.

Insurer: Embrace

By: Yohaan

Verified May 22, 2026

Amazing experience

Amazing experience! Melody made the process super easy

Insurer: Nationwide

By: CB

Verified May 22, 2026

Good claim process, but premium increased without merit!

I like the process of filing claims, what is covered, and easy managing the plan in the app…however, my pet’s premium went up 30% even without any unusual claims, only wellness visits and routine meds like heartworm/flea prevention.

Insurer: MetLife

By: Jeff A

Verified May 22, 2026

Easy to use and set up

Easy to use and set up

Insurer: MetLife

By: Dan Moore

May 22, 2026

It is easy to file a claim

It is easy to file a claim, and they are prompt in getting to it and refunding my money.

Insurer: Pets Best

By: Paula Ratchford

May 22, 2026

Aileen was very helpful in getting me…

Aileen was very helpful in getting me to the right people to add my second cat. They made the process very easy.

Insurer: Fetch

By: That Daily Deal Customer

Verified May 22, 2026

The professional and very informative…

The professional and very informative response in a timely manner!

Insurer: Fetch

By: Holly

Verified May 22, 2026

Great

Great! Reliable.

Insurer: Spot

By: customer

Verified May 22, 2026

They handled my claims very quickly…

They handled my claims very quickly which helped out immensely for my suddenly very sick animal. The ease of filing claims was awesome. Thank you.

Insurer: Spot

By: Barbara Balasz

Verified May 22, 2026

My sweet 7 month old kitten got sick my…

My sweet 7 month old kitten got sick and my regular vet was closed, so I had to take him to the Emergency Vet. He stayed 3 nights and received fluids, medications and care. I submitted the itemized bill and had my vet submit their records and Spot Pet paid the 70% after my deductible. I was so happy, the Emergency Vet bill was over $2000! Saved my Credit Card balance for sure!!

Insurer: Spot

By: Heather S

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