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Pet parents across the U.S. and Canada have left over 209,864 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Far too expensive for far too little coverage.
I'm canceling my policy. I started a Figo pet insurance policy in May of 2023 and got a discount using my Costco membership. Very disappointed with the very poor coverage made even worse by the expensive and ever increasing monthly premiums. We have submitted a grand total of 6 claims in 3 years. The claims were for visits costing us $1,443. We got a total of $302 reimbursed which is about 21% of the $1,443. In one year the premium went up 21%, and the next year it went up a very reasonable 3%, but this year it's going up over 10%. A total increase of over 37% in 3 years is far too much for far too little coverage. I gave it 2 stars instead of one for the ease of submitting claims electronically.
Insurer: Figo
By: Brett Chesmar
I looked different pet insurances and
I looked different pet insurances and , decided to go back to nationwide . Great coverage. Thanks
Insurer: Nationwide
By: Michael Lyons
no issues
no issues. straight forward signing up my pets
Insurer: MetLife
By: amir manoutchehri
simple and what is covered and great…
simple and what is covered and great price
Insurer: Nationwide
By: Ruben Jimenez
Such a reputable company!
I have had dogs & cats all my life and never had insurance before. I felt very comfortable going thru Costco to get Figo cause of their reputation. Figo has treated me and my pets amazing prompt and any questions immediately respond and payment in my account fast. Thank you!
Insurer: Figo
By: Long Island
I'm generally annoyed that Nationwide…
I'm generally annoyed that Nationwide allowed my pet insurance to lapse twice. They do not notify you effectively that your coverage is about to be up. I now have to go through the process of re-enrolling, which means they are starting the qualification process all over again. It's just kind of silly. I've been thinking of just cancelling entirely.
Insurer: Nationwide
By: Alison Dixon
Zeus surgery
Great communication and my claim was handled fast very little stress. I love you guys. Thank you so much for being so amazing. ;)
Insurer: MetLife
By: Heather Reeser
The only pet insurance you need to see
My mom had to switch pet insurance companies a few years ago when Nationwide dropped her 10-year old dog. MetLife has been wonderful to work with at reasonable rates. It is the only company I will consider.
Insurer: MetLife
By: Rebekah Valencia
Exceptional -spoken to a few of your…
I have spoken to a few of your representatives and all were outstanding!! Leslie, Jay, Jason to name a few Please acknowledge these people they are a great asset to your company
Insurer: ASPCA
By: MADDIE