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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent custom services
Excellent custom services, the rep was well versed in details of the policy. No hard sell, just good communication.
Insurer: Prudent Pet
By: Susan
Questions are always answered and…
Questions are always answered and submitting claims are easy and received payment quickly.
Insurer: MetLife
By: customer
Clover's mouth mass
Trupanion responded quickly and efficiently; which I really appreciated! It was a time of stress and worry with our pup and it was such a relief to not have to think about insurance matters.
Insurer: Trupanion
By: Laurie
Darren was super helpful!
Darren was super helpful! We followed up with my case a couple of days after our first call, and he walked me through the process, answered all my questions, and was very patient with the information I needed to gather.
Insurer: Nationwide
By: Gustavo PP
Great response and customer service
Great response and customer service. Thank you
Insurer: Nationwide
By: customer
Excellent insurance
Easy to use and straightforward policies that are easy to understand. They have policies to fit any budget. I have had them for two of my dogs over the last 15 years and highly recommend them. They repay claims quickly and with no fuss. It is easy to submit them online as well.
Insurer: Trupanion
By: Steven
Best pet insurance ever
Best pet insurance ever! Easy to communicate and fast to be reimbursed! I recommend to all of my friends.
Insurer: MetLife
By: Tawnee Pollner
Impossible to cancel.…
I had Spot insurance for over a year and luckily never needed to file a claim as my pup stayed healthy. I moved out of the country a few months ago and emailed them to cancel my policy. Note - I emailed the address that they sent my policy info from - which is labeled “reply” and does not send an automatic message or have any notes in their prior message that it’s an unmonitored account. I was charged the following month. I emailed them again - this time attaching random emails from their website that they suggest emailing for quotes. They finally responded and cancelled my plan but argued they wouldn’t honor my original cancellation date. It’s also important to note that they don’t have any emails or instruction on how to cancel on their site. I now have to take this up with my credit card company. I would not suggest Spot to anyone I know. Edit - I’m even more disappointed by their blatant lies in their response. There is no footer in the email that the account is unmonitored, the email is reply(several numbers)@mypetinsurer.com. Also there is no automatic message as I mentioned above. And there is no clear information on how to cancel on their website. You can see for yourself.
Insurer: Spot
By: Kathryn H
Helps a lot
Helps a lot with the vet bills with out any questions. I'm still dealing with my dog and they are still helping
Insurer: Trupanion
By: Pedro Zayas
Because of pumpkin
Because of pumpkin, I can make better decision for my love one.
Insurer: Pumpkin
By: Alexandria