224,945+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,945 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Sonnet provides an efficient and fair…
Sonnet provides an efficient and fair priced insurance coverage that is easy to manage on-line.
Insurer: Sonnet
By: Stuart Groves
Very happy with everything involved…
Very happy with everything involved with this issue
Insurer: Pets Best
By: Donna Scott
It is essential to have A good Pet Insurance like this!
Quick and Easy processing of claims- No Hustle! My only remark is that it is sometimes hard to fill up the specific 'Condition' that your Dog was treated for- since it is almost all in Professional Vet's names/codes.
Insurer: Lemonade
By: Ayelet
Denied, stall, more information, need more records, need vet verification, didn't get the email, didn't hear back from the vet, ect, ect
All they do is burn you down until you give up trying to get reimbursed for your claim and vet bills. I could have saved the $28,000+ paid into my Fetch plan and used it for the $10,000 in bills I paid out of pocket for worthless insurance. I think I've only got $364 reimbursed so far. Our Dog developed a immune deficiency disorder that has been paid for out-of-pocket over the last several years. We have also kept up on all her wellness visits, shots, and accidents she has gotten into over the years,
Insurer: Fetch
By: Richard
Fantastic Pet Insurance
Fast reimbursement, fantastic customer service, easy claims process. I’m very impressed with Spot Pet Insurance!
Insurer: Spot
By: Amanda
Spot has been a great insurance for my…
Spot has been a great insurance for my pet. They are one of the best paying insurances I’ve ever had.. They settle their claims very quickly.
Insurer: Spot
By: Jill Lawson
Easy to submitTry them you'll like them!
Easy to submit, quick decision
Insurer: Embrace
By: Page Byars
Great customer service and fast…
Great customer service and fast reimbursements
Insurer: Spot
By: Jannakie Joseph
The claim process was fast and easy
The claim process was fast and easy
Insurer: Spot
By: Dora Barima-Adjei
Spot Pet Insurance Disallows Legitimate Claims
In your review of Spot Pet Insurance, you mention pre-existing conditions. We have had two claims disallowed due to definitions by Spot which have no clinical basis. The first occurred following dental procedures on our Sheltie. Her mouth is too small for all teeth and some were extracted. Spot disallowed the claim because, during a previous exam the vet noted in the medical record that the dog had a grade one dental condition - meaning there was tartar on the teeth. Spot said grade 1 indicated "severe dental disease" and disallowed the claim. Grade one is on a scale of 1-4. Spot has failed to provide their scoring algorithms. The second denial was again based on Spot's definition of a pre-existing condition. Thirty months ago, our Sheltie had an adverse reaction of the skin to a conditioner used following shampoo during grooming. Subsequently, we have instructed groomers not to use any conditioning products and there have been no issues. Earlier this month the same dog was treated for an ear infection. Spot disallowed the claim due to pre-existing conditions. Despite no entry in the medical record to support their decision, Spot determined that the ear infection was caused by the same "allergies" that caused the skin reaction thirty months ago. I believe this is a fraudulent way to avoid paying claims. Please add this practice to the "Cons" of Spot Pet Insurance.
Insurer: Spot
By: Michael Young