220,626+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,626 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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As a newbie to Fetch
As a newbie to Fetch, I have had only a few dealings with the company. When I signed up, I thought the service representative was excellent. She was friendly, knowledgeable, and very professional. The only claim that I have made was for my initial puppy visit at nine weeks. The claim process was fast and efficient. Now I am submitting my claim for the 12 week visit. And they say it takes up to two weeks for review. That seems quite long to me. But I am still waiting to see what reimbursement I will receive. I’m glad I signed up for Insurance as a puppy. The pre-existing issues makes it very hard to sign up with an older dog.
Insurer: Fetch
By: customer
Definitely the best!…
I have had pets best on my dogs (mastiffs) for several years and I rave about them to anyone that will listen! From emergencies to chronic conditions, they have always provided seamless coverage for us. I had a different carrier prior to pets best and I switched over after they processed one claim and only reimbursed a fraction of what I paid since they pay what they think something should cost, not what the invoice shows.
Insurer: Pets Best
By: Bethany Linden
Quick and fair response to claims.
Quick and fair response to claims.
Insurer: Pets Best
By: Dexter Brewer
Have not used the benefit but Cassie…
Have not used the benefit but Cassie enjoyed the welcome stuffie
Insurer: Pumpkin
By: customer
What fetch promises they deliver
What fetch promises they deliver. The process seems lengthy but it is consistent. Fetch is a caring dependable reputable pet insurance to protect your pet. My girl is my jewel and I protect her with nothing better than the best I can get. Fetch is just that.
Insurer: Fetch
By: kristi a orwoll
HAPPY WITH FETCH INSURANCE FOR OUR DOGWe have had Fetch for about 2 years now…
We have had Fetch for about 2 years now and have had any questions answered promptly and kindly. Fortunately we have not had but a few claims for prescriptions to be processed. We have received the check payments promptly also. Staff is very helpful!
Insurer: Fetch
By: swansonjm
Excellent Service
I have had Pets Plus Us for my last 2 dogs. They have been very easy to contact by phone or email. The response is very fast. I submit my claims on line and hear back within 48 hours. I highly recommend Pets Plus Us for Pet Insurnace.
Insurer: Pets Plus Us
By: Rose
excellent service
I was very impressed by the speed at which my claim was fulfilled and the ease of filing. Thanks very much .
Insurer: Fetch
By: customer
Fetch Pet Insurance is great
Fetch Pet Insurance is great! They are extremely affordable with the monthly payment and so worth having it! My kitten, Tony, broke his leg and without this insurance, it would have cost me thousands instead of hundreds! They are quick to review your claim and with direct deposit, there is no wait for reimbursement once they approve your claim. I am so happy that I have this insurance for my kitten!
Insurer: Fetch
By: Kate C
Rising Premiums but So Far Good Coverage
I was incredibly frustrated recently due to seeing my premium rise in cost in rapid succession, especially after moving to Ft Lauderdale. I never thought my pet insurance would reach car payment status, and I’ve been a loyal customer since 2017. I want to love TRUPANION and they recently did pay a good portion of my last vet bill, but I honestly have no other insurance company to compare it to, and I think all pet owners would pretty much do anything for their pets. I believe the real reason of rising premiums is the amount of people that have recently become pet owners due to Covid, and they’re taking advantage because they know people have no choice but to have the insurance, and if that’s the case, why not boost the price while we’re at it because we have to pay more people to process your insurance money. With all that being said, TRUPANION is by far one of the easiest companies to work with, the least hassle I’ve ever had with claims processing and responses from any company, and they have covered a good portion of my claim requests considering my pet has chronic ear infections and bad allergies. I would definitely recommend TRUPANION due to the coverage, but I’d definitely make sure it fits your budget, because they don’t tell you when they’re raising the cost of your premiums, they just do it!
Insurer: Trupanion
By: Nino