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Quick payment. Explanation of allowable clams.
Insurer: Pumpkin
By: Harold Bryant
Easyclaim processing.
Very easy and fast claim processing.
Insurer: Embrace
By: Steven
Good coverage, but not transparent about rising premium
I like that you're clear about reviewing claims and which claims will be covered, I've had a great experience in that regard! But I don't get notified when the premium rises. My premium increased over the past two years and I don't really know what to expect in the future, and I'm not notified when it happens. Also, the app is horrendous. I can't look at my updated policy packet!
Insurer: MetLife
By: customer
Trupanion provided immediate assistance!
Being able to provide my Trupanion policy number at the time of my pet's visit was a plus! Perhaps all company's allow this but any questions about coverage can be resolved by the Vet. The Vet assistant also claimed that Trupanion was a great company to deal with. Within 10 minutes of her call to Trupanion, I was given positive reassurance of coverage during my emergency visit!
Insurer: Trupanion
By: Kevin C.
Happy with Overall Experiences!
We are very happy with you prompt responses and communication with the claims we have submitted! Thank you for making the process easy!
Insurer: MetLife
By: Kathy C
Great communication and coverage
Great communication and coverage, claims paid fast,
Insurer: Trupanion
By: Laura Sinclair
I always have prompt and friendly…
I always have prompt and friendly feedback on my claims. Fair assessments have been done.
Insurer: Pumpkin
By: Janet
Pup is grateful
Great company and pays in a timely manner. So grateful to have this insurance for my pup.
Insurer: MetLife
By: Karla Duncan
Amazing service!
We submitted a claim on our dog who unfortunately had to be euthanized after medical complications. We were only expecting to be reimbursed for the ER visit. We were surprised to receive a refund for the unused portion of our annual-paid policy as well. We also used Pets Best for chemo treatment reimbursement for lymphoma with our other dog, and appreciated how easy it was to submit those claims. Pets Best has earned our business for all our future pets!
Insurer: Pets Best
By: Elaine