220,626+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,626 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Awesome claims process!
Claim process was very easy. They were very informative during the process/
Insurer: Embrace
By: Donna Mosley
Pet's Worst.
This is the worst pet insurance company I've ever worked with. It takes them literal MONTHS to process simple claims, and they deny every single one of them. I paid so much for insurance and never did get reimbursed for even one cent. Ever. Their rates are cheaper than some of the others, but that's because they don't pay out on claims. You're not saving any money by choosing Pet's "Best". Try Nationwide or Spot ... much better.
Insurer: Pets Best
By: Julia
Not having to use it but knowing its…
Not having to use it but knowing its there if needed.
Insurer: Figo
By: customer
The claim process was very simple to…
The claim process was very simple to complete.
Insurer: Spot
By: Marlene Davis
My cat kimmer
Your work gets done on a timely basis and the cost is insignificant You're doing a great job for animals that's all I care about
Insurer: Spot
By: William T Donohoe
Simply THE Best!
From sign-up, to claim submission, to reimbursement, the process couldn't be any smoother or more straightforward. Thank you for removing so much stress from pet ownership.
Insurer: Spot
By: Jordan
Super quick and fair
Super quick and fair
Insurer: Embrace
By: Brian Carter
Easy process to claim
Easy process to claim, received money quickly. Great prices.
Insurer: Spot
By: Patty Walsh
Very costly .....My policy went up a lot in price with…
My policy went up a lot in price with the renewal I was not happy about that. Also I am paying a co pay on every bill I submit per item, copay for the visit I can understand but why copay on her meds? I am now seeing if the monthly cost is really worth it.
Insurer: Pets Best
By: Laureen Tipa
They used to be good, now they just rob you
I agree with other reviewers - Trupanion used to be great. Now they are ZERO STARS. I had them with my second furbbaby and never had a problem. I got them again with my third kid. I just realized that AFTER THE FIRST MONTH, Trupanion raised my premium (automatic deduction) $25 WITHOUT NOTICE AND MY CONSENT. I only realized this when they sent me a notification they would be raising my premium AGAIN THIS YEAR. I thought they were raising it $30, but it's actually $10 because THEY ALREADY RAISED IT $25 WITHOUT MY KNOWLEDGE!!! They want me to pay $85/month. FOR A TWO YEAR OLD DOG. FOR NO OTHER REASON THAN GREED. We have NEVER FILED A CLAIM BEFORE. These people admit there is a PHONE RECORDING of our price conversation BUT REFUSE TO LET ME HEAR IT. I am considering suing them. By the way, this all started because of DR SMITH who wrote something in his medical report when he was 5 MONTHS OLD. He TWO AND WE'VE HAD NO ISSUES. DONT USE TRUPANION AND CATS AND DOGS IN LONG BEACH. PLEASE READ ALL BBB COMPLAINTS ABOUT THIS COMPANY. Please be sure to call your bank to BLOCK payments if and when you cancel because THEY DELAY CANCELLATION AND COLLECT YOUR MONEY.
Insurer: Trupanion
By: Julie