220,626+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,626 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good CS and claim turnaround. Premium increase notice and new claims system could be improved.
Am very, very happy with the quality of customer service and the quick turnaround on claims! However, here are a couple of things that could be improved: 1) My monthly premium went up 18% but I was not notified except for a general email about rates possibly going up depending on your state. Found out when I received a debit notice from my bank; and 2) The changes to the website for filing claims does not work as well as the old one. I could not get it to highlight so I could sign a claim and had to call for help.
Insurer: Figo
By: Kathy
Straightforward and worth the price
We love how easy and straightforward the process is. We have had only good experiences with SPOT and recommend them to our friends
Insurer: Spot
By: Elissa Bernstein
My claims are reviewed in a timely…
My claims are reviewed in a timely manner.
Insurer: ASPCA
By: Terri Santistevan
LEMONADE IS A LEMON
My dog has been insured my LEMONADE for over two years...suddenly they are not responding to various claims...pick another pet insurance company.
Insurer: Lemonade
By: Julio
Great Claim Response
I have a Bichon/Shitzu (8 yrs) and Havamalt (3 yrs) Both have environmental allergies. Both have been insured by Pets Best since they were puppies. I have found that if I provide the correct paperwork, they process claims quickly and with little fuss. If I need to call about something, their customer service folks are professional, polite and helpful. I would recommend Pets Best to anyone.
Insurer: Pets Best
By: Lois
So easy to submit a claim and got…
So easy to submit a claim and got confirmation quickly
Insurer: Spot
By: TE
Easy and efficient
Unfortunately my puppy needed to go to the vet, but Pet's Best made it easy to make a claim by simply taking a picture of the vet bill with my phone and uploading it to the website. They reviewed the claim within a week and were already reimbursing me in that time period. I set up direct deposit, which made the reimbursement even easier.
Insurer: Pets Best
By: Nicole
I appreciate the prompt response to my…
I appreciate the prompt response to my questions and claims that I have submitted over the years with Embrace Pet Insurance. I am pleased with the relationship and feel that we receive good service and coverage the policy we have. We’ve been a customer since 2018.
Insurer: Embrace
By: Jennifer Weir