154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Fast and kind responses
We’ve only had to take in our little buddy Bruce twice this year for vet visits for one reason or the other. Spot has made it incredibly easy to submit claims and are prompt with response times. I’ve also called in the advice line and felt the staff is kind and knowledgeable. I am so glad we made the switch this year!
Insurer: Spot
By: Alex Arroyo
Pets Worst
Denied my claim because they requested medical records that simply never existed. Every email sent to me said they would get all the information from the vet and then they demand records that simply never existed
Insurer: Pets Best
By: Frank
Ease of use and simplicity
Ease of use and simplicity
Insurer: MetLife
By: Stanley Travers
Pets Best is so Amazing
Pets Best is so Amazing! I enrolled my Shih Tzu, Bear, in 2021. She has had 3 surgeries over the years, and she is going in for 3 surgeries-in-one in a few weeks. And after my $250 annual deductible Pets Best pays 90% of the cost. I do not know what Bear's future would like without Pets Best!
Insurer: Pets Best
By: Jeanna Boscia
Pet Coverage
It took minutes to complete coverage for my fur babies and it is very affordable.
Insurer: MetLife
By: Idabelle Proffitt
Easily accessible
Easily accessible
Insurer: MetLife
By: Allisen Grabowski
It gave accurate and easily…
It gave accurate and easily understandable options
Insurer: MetLife
By: richard schwartz
They paid exactly what they were…
They paid exactly what they were supposed to pay. The main problem I had was uploading documents they needed in the app. The file was always too big. But I was able email them. Another small issue was they requested documents multiple times when I had already sent them. But overall I was very pleased. They processed the claim quickly.
Insurer: Spot
By: Regina Keepes
Best Customer Service Rep Ever
I called in to Pets Best to get support on a renewal, to make sure I could adjust my monthly premium in order to keep our insurance policy. I spoke with Daina and to be honest, she was so amazing that I don't think we can ever change pet insurance providers now. I've never experienced a customer support representative with the level of empathy and compassion as her, and we ended up chatting far and beyond! Not only did she EASILY and quickly offer the support I needed, it feels like I left the call with a new friend. 10/10 never experienced this from an insurance company and she needs a promotion!
Insurer: Pets Best
By: Aly