220,710+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,710 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They were very courteous and answered…
They were very courteous and answered all my questions and concerns.
Insurer: Spot
By: Nancy Immediato
Great turn around time
Great turn around time. Customer Service is also great.
Insurer: Spot
By: Leequiter Smith
Great customer service
Customer service very friendly. Timely turn around with claims.
Insurer: Spot
By: Marla Adams
This has to one of the best experience…
This has to one of the best experience I had with pet insurance. I once had another insurance with a chain pet store, yet, itqas nothing but trouble. Spot was the best switch for coverage and timely response for any questions.
Insurer: Spot
By: Megan Robertson
First claim
The options during sign up are great ...available to change so many things obviously that reflects your premium...but its nice to be able to choose your plan ...I made my first claim under my wellness plan and it was taken care of very fast the process is very easy...
Insurer: Spot
By: Robert Jolly
Mailed in my claim and everything was…
Mailed in my claim and everything was handled quick and kept me updated on line.
Insurer: Spot
By: Carol Stohrer
Fetch is FAIR
Fetch is FAIR, FAST & FRIENDLY SERVICE. Claims are reviewed quickly and there's no question as to coverage. Great insurance.
Insurer: Fetch
By: Michele Connor
Is Fetch as good as their customer service?
I was looking for a good insurance and not only a company that takes premium. According to Amanda Fetch delivers. I was told that some pre-existing conditions could be considered not pre-existing. We will see if it is accurate. I, however, appreciated the time and information Amanda provided and hoping that Fetch Insurance is all that she said. Amanda knows the policy, is kind and understanding.
Insurer: Fetch Canada
By: Nancy L.
Probably my last year with this insurance
As far as filling out claims and getting them paid, I would give 5 stars; for raising my annual premium almost $200 without giving me ANY notice...just hitting my credit card for the amount at 3 a.m.....I give them 0 stars. This is NOT a way to treat a customer!!! Had I known the premium was going up that much, I would've shopped around for new insurance. I suspect that's why I got no notification. NOT a happy customer.
Insurer: ASPCA
By: customer
Feeling Good
Thankfully I have not had an occasion to use my Figo insurance yet, but I appreciate the information and updates they send out. I feel comfortable that when I need to use my policy, it will be a positive experience.
Insurer: Figo
By: Coco mom