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Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Positive experience
The representative I spoke with was kind, knowledgeable about the coverage, helpful.
Insurer: Embrace
By: Daniel Isenberg
Very expensive upon renewal
I received my home policy renewal and the premium more than doubled. Very expensive upon renewal. Sonnet said they have to adjust the premium because of inflation and other risk factors. I cancelled my policy on the spot, and will look elsewhere. For information, the annual premium went from $1,200 to $2,700.
Insurer: Sonnet
By: Pascal F.
ROCKY’S INSURANCE COMPANY
ROCKY’S INSURANCE COMPANY, EMBRACE Our family poodle, Rocky, was diagnosed with renal failure while he was still only a puppy. Still, in spite of the inevitable terminal outlook for this disease, he has managed over the last 4 years to live an active, happy life. Even now with 70% of his kidneys no longer functioning, according to his vets, he shows no outward signs of the disease. He remains our companion on our daily walks, morning and evening, and the unofficial greeter down at the local tennis courts, where everybody knows his name, and he can’t get enough petting and frisbee catching. In all this time, Embrace has been his insurance company. You have covered his hospitalization and medical bills promptly, without attempts at cost cutting, or second guessing his medical care—care that has totaled in the thousands of dollars. Your standing by Rocky this way has enabled him to live out his life to the fullest. You have my highest recommendation.
Insurer: Embrace
By: Alice
4 girls and new policies…
I have been a Geico (car) insurance client for over 20 years. While I’ve had my 4 Malteses insured with another company for over 15 years, I was notified of an unacceptable increase in the coming months. As they were not helpful in trying to not loose 4 policies, I looked around and came across Embrace by Geico. The agent I spoke to, Riley, was understanding and quite helpful in explaining the plans at Embrace so I could choose best for my 4 girls. It was a very positive experience and gave subsequently recommended to my sister who has 2 Malteses and will also make the switch to Embrace.
Insurer: Embrace
By: Arnaldo Gregory
Submitting a claim for preventative…
Submitting a claim for preventative health care costs was easy once I set up an account. I haven't received a check yet, but it has only been a few days. Customer service was excellent in helping me to get started.
Insurer: Spot
By: Elfriede Charron
So far no problems
So far no problems, quick action and responses. Professional and kind
Insurer: Spot
By: Javon
My dog recently had to undergo surgery…
My dog recently had to undergo surgery to fix her luxating patella. It was an expensive procedure, but like many other pet parents, I would do anything to prevent her from being in pain later in life. I submitted our claim with ManyPets, praying that some of the expenses would be covered. I could not believe my eyes when I received an email from ManyPets just one day later, stating that my claim was approved and that her surgery would be covered. I truly cannot express how grateful I am for ManyPets. Their customer service is outstanding, and we have received nothing but the highest level of care from their employees. ManyPets is affordable, and I believe they genuinely care about each and every fur baby who is insured by them. THANK YOU, ManyPets!!!
Insurer: ManyPets
By: Louise Murray
Great customer service and very helpful…
Great customer service and very helpful with solving your problems
Insurer: Sonnet
By: Consumer
Wanted to change my billing date and…
Wanted to change my billing date and the customer service rep I spoke to told me they can’t do that. What kind of service is unable to change the billing date?
Insurer: Embrace
By: Diana Kepley