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Pet parents across the U.S. and Canada have left over 220,866 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Highly recommend!
Great peace of mind and excellent customer service!
Insurer: Spot
By: Chris Cutting
Unbelievable Rate Hikes
I had no problem with my insurance coverage with Embrace; however, after my first year with them they decided to raise my premium. That, in and of itself, was not the problem. THE FACT THAT THEY DECIDED TO RAISE THE PREMIUMS BY OVER 51% a month was enough to make me cancel my coverage and move to another company. I’ll never use them again.
Insurer: Embrace
By: Deborah Service
Good service and fast fpay within a week
Good service and fast fpay within a week
Insurer: Spot
By: Kim Nguyen
Placed multiple follow ups
Placed multiple follow ups, in last follow up requested a call to discuss and did not receive a call or email (only an automated email directing me to view claim status) and Ive still yet to receive confirmation or even an update on the pre-certifation submitted by my vet that is associated with the CT scan. Please call me to discuss.
Insurer: Embrace
By: Collin Fales
Excellent Customer Service
Amanda Mello did an excellent job at explaining all the plans and the details of each.
Insurer: Fetch
By: Julie Koehler
The Best Insurance
Spot insurance has been amazing from the ground up. The iOS application is user-friendly and very intuitive. Claims are processed, typically no later than 3 to 5 business days and everything can be uploaded virtually, including an estimate for preapproval so there is no surprises. Reimbursement is quick and easy either to myself or the vet directly. Customer service hours for Phone are a little wonky, but the representatives are amazing once on the phone making it still an overall five star experience. Plan exclusions are pretty limited, providing an overall comprehensive coverage, which was a huge factor for us.
Insurer: Spot
By: Frank Villegas
Its so east to file a claim with SPOT
Its so east to file a claim with SPOT! I had my refund bakc in just a few days!1 Thank you, SPOT!
Insurer: Spot
By: Nancy Martinez
Dealing with my sick puppy
Dealing with my sick puppy, I felt so much better when I knew I had help from,Spot insurance, with the bills from his care. I felt more at ease to be able to focus on my puppy’s Health, other than the expense.
Insurer: Spot
By: Arlene Legum