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Pet parents across the U.S. and Canada have left over 220,866 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim not yet settled
It’s a little difficult to rate at this point because i have submitted my first claim and have yet to receive reimbursement or notification of resolution. I did have to submit additional paperwork to support my claim, which I’m sure caused a delay. All of the representatives that I have spoken with on the phone have been helpful so I expect that all will go well. I will update my review once my claims are settled.
Insurer: Spot
By: Anne Brown
We just recently started pet insurance…
We just recently started pet insurance through Spot. We have submitted only one claim so far and it was easily processed online and direct deposited into my bank account within 5 days.
Insurer: Spot
By: David Andrews
We adopted a dog
We adopted a dog, so within the first few months of course we discovered issues including skin disorders etc. Having medical insurance like fetch was a huge saving grace for us. Especially because we are older.
Insurer: Fetch
By: Courtney Horton
Fetch is always amazing and processes…
Fetch is always amazing and processes my claims very quickly and is very fair. They were a life saver with my very sick cat last year and were very kind after he passed. Katherine H. was especially helpful today with some claim questions I had :)
Insurer: Fetch
By: Stephanie Malafarina
Classifies everything as pre-existing
Classifies everything as pre-existing She didn’t go in for a breathing issue. She went in for nausea. The surgery was her spaying. During the spay the corrected her palette. You covered her spay. Again we had no idea the palette would be touched until they had her sedated for her spay. She was given fluids for dehydration. Fluids are not given for coughs. Ridiculous
Insurer: Fetch
By: Trish Nisbet
The app didn’t work well
The app didn’t work well. It did not allow me to upload all of my documents, despite repeated attempts. I was only able to upload two documents, and my claim was delayed while I exchanged repeated emails with the company explaining that its app would not allow me to upload any additional documents.
Insurer: Spot
By: Pcasper
Spot Insurance Is Phenomenal!!
Spot Insurance absolutely excellent. I am so glad to have this service for my pets!
Insurer: Spot
By: Shay Washington
Great experience so far.
The vet’s bill for my new puppy’s vaccinations and visit came to $108 and Spot reimbursed my bank account with $100 within a day or two of submitting my first claim. The communication via email was quick and thorough and maneuvering my online account was easy. So far everything is as advertised and I am happy with my purchase. It is good to have peace of mind in case any health problems pop up in the future.
Insurer: Spot
By: Linda
Very Easy and Fast!
Very easy process, prompt response and handling. A great service for my little girl!
Insurer: Spot
By: J Lynch
The process is easy to use
The process is easy to use. The claims are completed quickly. The coverage is very good. I hope my fur baby doesn’t get sick again but it’s good to know that Spot is there for us. Thanks.
Insurer: Spot
By: Sandy Leider