221,348+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,348 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Highly Recommend Trupanion
We had to say goodbye to our sweet boy Jack last night after battling a disease called PIMA for the last six months. To say we were stressed and ultimately completely devastated is putting it mildly. Thru it all a Trupanion has stood by us steadfast and true. We have not had a single problem with a single payment for our Jacks medical expenses at all. We cannot say enough good things about Trupanion. In fact we have had ALL of our pets, 2 dogs and 2 cats insured and we find the rates to be more than fair. We trust them implicitly for the best service and by extension the best care for our pets. We Highly Recommend them to everyone we know.
Insurer: Trupanion Canada
By: Loretta
I just filed a claim thru ASPCA
I just filed a claim thru ASPCA. The form was easy to fill out and they acknowledged it quickly. My claim was thru the Wellness program. I filed it on weekend and by Tuesday I received their email that it was under review! I had given the information for direct deposit. Wednesday they sent an email it was approved and by Friday the payment was in my bank. I'm so glad I found ASPCA and look forward to working with them taking care of my little man Buddy.
Insurer: ASPCA
By: Terenna Grassi
Disappointed first experience
Our rescue had been having an allergic reaction to something since we adopted her about a year ago. We have tried multiple meds both over counter and prescription, as well as switching foods to different types of meat, grain free. We’ve tried it all to lessen her symptoms. Benadryl daily worked for a little bit, which is when our vet suggested the allergy shots. With our dogs weight (70lbs) the shot alone would be close to $200, which every 3-4 months adds up. A coworker highly recommended ManyPets to help cover the cost of the allergen shots as that was our last resort before shelling out the couple hundred bucks to do the full allergy testing. It was disappointing to be told after filing a claim that due to her allergy issue being a preexisting condition that we are unable to have that covered by the policy. She has also had anal gland expression issues even with fiber supplements and a high fiber diet. While I was not looking for pet insurance to fully cover this expense, it was disappointed to learn that they would not be covering those expenses as well until she is symptom free/not medically treated for at least 18months. I would recommend ManyPets to think about a specific coverage plan for senior rescues.
Insurer: ManyPets
By: Jackie
Customer service was great when our…
Customer service was great when our baby got sick and was hospitalized. Claim was very easy and payment was made promptly. I highly recommend Pumpkin insurance.
Insurer: Pumpkin
By: Jean
Switched dog insurance to SPOT
I switched to Spot 2 months after another pet insurance company was hard to work with. I have a 7 year old dachshund and 9 month dachshund. I’ve had my puppy neutered and he has been to vet emergency. Spot claims are so easy to submit and was so happy with my reimbursement! I highly recommend Spot for both value and seamless claim submission
Insurer: Spot
By: kd
The customer is great and it does not…
The customer is great and it does not take that long to get your reimbursement check once you file your claim
Insurer: Pumpkin
By: Debra
Not worth it to, take too long to process the claim
My experience with MetLife Pet Insurance has been nothing short of frustrating. First, their chat support is practically non-existent. It's rarely accessible and seems to be there more for show than actual assistance. The claim process could be faster, taking up to 21 days from the date of submission. During this time, the app needs updates on whether the claim is approved or not, leaving you in the dark. I often need to call in and check the status of updates. Some Representatives are helpful; some want to get off the call. Instead of efficient online communication, they insist on sending you an Explanation of Benefits(EOB) through the mail, which is a waste of paper and completely unnecessary. This information should be readily available on their website for easy reviews. Speaking of the website, it's far from user-friendly. Navigating through it to find essential information takes time and effort. Overall, MetLife Pet Insurance needs significant improvements in customer service, claim process efficiency, and digital communication. I would not recommend it based on my experience.
Insurer: MetLife
By: Mulder
Easy to use and fast response
Easy to use and fast response
Insurer: Figo
By: customer
A lifesaver
A lifesaver! My dog Clark had horrific stomach problems that persisted for weeks. ASPCA covered my first visit and the follow up (after deductible). I’m so grateful for aspca pet insurance and filing my claim was simple and easy. I did it on my phone!
Insurer: ASPCA
By: TM