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his insurance company basically tries to find an excuse not to pay a claim…
This insurance company basically tries to find all the possible ways not to reimburse you. I provided all documents requested and yet the continued giving me the same answer, worse so they want to label my dog with a pre-existing condition when he doesn't have any. My dog was given to me in January with a clean bill of health by the breeder's vet and in Feb he got sick due to the changing of food and they call it pre-existing condition which is not.
Insurer: Embrace
By: maritza cano
Great insurance…
It is great that spot pet insurance took care of us during a recent traumatized event that our family went through. Awesome people.
Insurer: Spot
By: Gregory
Great so far but would have liked if my email had been answered regarding questions about coverage
So far everything has been great with the app for spot insurance and the company itself. Very easy to navigate and place claims quickly on the app. Also a pretty quick turnaround to get the claim sorted out for my first submission as well. The only recommendation is that if someone sends an email to ask question, a response would be appreciated. Especially if it’s in regards to coverage for my pet. But all in all at the moment I’m pleased with this insurance company for my pet.
Insurer: Spot
By: leslie kaplan
The claims are easy to put through and…
The claims are easy to put through and it only takes a few days to complete! Very quick! I have not had any issues using SPOT🐶
Insurer: Spot
By: christina cipriano
the good and the bad
Good about the company is that since I got them through Geico, they are reliable, but the company should be more clear using a more friendly way to explain the insurance policy and process. Also it takes too much time to get refunds which are not always refunded, but added to your deductible.
Insurer: Embrace
By: Carolina Despradel
Easy to submit claims and great…
Easy to submit claims and great communication about the status. Excellent customer service !!
Insurer: Fetch
By: Kathryn
Quick and simple
Quick and simple! This process was quick and easy to submit my claim for my dog. There were no issues uploading my itemized receipt and the website is easy to navigate and lays everything out simply. And the money was direct deposited back to my account for my reimbursement.
Insurer: Spot
By: Amanda Pinter
Spot Pet Insurance has great customer…
Spot Pet Insurance has great customer service and benefits. When I got my puppy I decided I never wanted to face huge medical bills and decide whether it was my dog or my wallet that would suffer. My 1 year old lab was just diagnosed with IBD. We've had over $1,000 of testing done, and she requires HP food that is $150 for a 25 lb bag as opposed to the $90 for 40 lbs of Purina she was consuming before. Spot reimburses for prescription food. Having spot is invaluable to us and Pepper.
Insurer: Spot
By: Matt Madden
Experience was great because you…
Experience was great because you covered my cats illness, as stated in his plan. You communicated with updates on a regular basis. And the process with very easy.
Insurer: Pets Best
By: Laurie