221,348+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,348 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Do not purchase this insurance
Do not purchase this insurance! I paid for 6-7 months and never got 1 claim paid for. They are a rip off. My personal insurance company whom i insure my cars through has quit selling Embrace Pet Insurance after my experience. I would give them 0 stars if it were possible.
Insurer: Embrace
By: Terry G
I am new customer as of November 2023. And attempting to find out if this insurance plan is useful to me or not as I have a healthy three-year-old French bulldog. am currently attempting to submit…
I am currently attempting to submit claims for an ear infection for my pet. I am very poor with the Internet and computer systems. The staff is very kind it’s automated so many times it takes both sides longer to implement what they requesting. Recently I sent a five page, fax of all the medical records that I do have. I think the problem is my doctor did not reply to them in a timely manner or at all. I adopted my pet at the end of 23 and sought insurance at the end of 23 knowing that I would not be eligible for any claims. This year, however I have had a month-long encounter with my veterinarian regarding an ear infection that I believe has been cured. The confusion might be that the insurance company thinks I am claiming allergy medicine however I know that she is not eligible as that was a pre-existing condition. Looking for staff comments everyone has been wonderful. The system just doesn’t always work for older people who don’t have the skills to pull that together.Maddie Baldo/ FP130000239921 I hope this is helpful.
Insurer: Figo
By: Susanne BALDO
Clear communication and quick…
Clear communication and quick resolution. Professional responses and timely updates. The platform was easy to use and there were no surprises. This let me worry about the important things, Picchu.
Insurer: Spot
By: T I
Great customer service
Thank you for such a quick turn around. I was surprised how fast our reimbursement came!
Insurer: Embrace
By: Mary Bassett
We have been very impressed with…
We have been very impressed with Embrace Pet Insurance. Their mobile site was extremely easy to use and our claim was processed and refunded to our account very quickly. We were glad we had Embrace and it was one less thing to have to worry about while we navigated our dog’s illness.
Insurer: Embrace
By: Trashyyard
Thank You, Spot Pet Insurance Family!
It is too easy to file a claim on-line. The turnaround time is quick, and the reimbursement follows the same way! Friendly customer service representatives are always a plus!
Insurer: Spot
By: Kim Miller
When I take my dog,"Lily Rose" to the…
When I take my dog,"Lily Rose" to the vet I file Lily's visit within a day or two. You promptly take care of it. You apply it to my deductible. I love the promptness of your company. I have had to call a couple of times and your staff has always been polite, courteous and caring. I am very happy with the service I have experienced. Your company is is tops with me.
Insurer: Pumpkin
By: Jill Hollingsworth
Disappointed no more
Purchased policy early March after much thought and consideration of several competitors. I discovered today from AARP information that I received in the mail that Fetch offers AARP discount which was not told to me when I signed up. I have been a member of AARP for years. I called today and was told by Fetch that I couldn't use the discount until renewal next March since it had been greater than 30 days since I signed up. Pretty disappointing and sad I'd say to deny a senior the benefit of this discount moving forward (I pay quarterly) Updated review...Tina just called me and all is well. She was nice enough to approve AARP for Dude. She couldn't have been nicer.
Insurer: Fetch
By: Kay Pacheco
The service was exceptional with my call.
The care and follow thru that I received with my customer service representative was as if she was there just for me. She made sure everything was noted, did above and beyond of getting the information needed for my claim. Thank you Samantha!
Insurer: Fetch
By: Jamie Davis
The BEST Pet Insurance in My Opinion
I have to take a minute and express my appreciation for Healthy Paws insurance. We got our very first pup, Milo, in November 2016 and even though I was skeptical I was encouraged to get pet insurance. I did a bit of research and decided on Healthy Paws and joined in January 2017. Our pets are an investment and that includes insurance premiums. As I mentioned I was skeptical at first, but it was the best decision ever. Unbeknownst to us Milo started having an eye issue when is was 1.5 years old. We battled an eye infection and treatment for almost two years and finally had to have an MRI, which is a pretty expensive procedure, but needed to know what we were dealing with. Even though the MRI didn’t identify anything specific as it related to his eye, which we had to have removed, it gave us peace of mind. With the policy we had Healthy Paws covered 70% of the cost, minus the deductible, which was pretty significant. Then in February of this year Milo (7.5 years old) started having seizures out of nowhere and again we needed an MRI to determine the cause and figure out future treatment. Unfortunately, it was determined Milo has a large slow growing glioma brain tumor, which he has probably had for a few years. Of course this was very unfortunate news for us to deal with and the cost of the MRI on top of that just compounded all the emotions we were dealing with. Again, I submitted a claim and Healthy Paws started the process immediately and within days the claim was completed and a check was issued for 70% of the cost minus the deductible. Healthy Paws has come through for us every time we have needed them. They are a responsive, communicative and CARING team. I can say without a doubt that Heathy Paws is one of the best investments I’ve made in regard to the care of Milo. If your are on the fence about insurance for your pup, don’t hesitate, you will not regret choosing Healthy Paws.
Insurer: Healthy Paws
By: Anne Floersch