224,911+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,911 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Satisfied
So far all claims have been simple and straightforward. Would definitely recommend this company.
Insurer: Spot
By: Brian Hatch
Best So Far!
It's very easy to upload documents for claims. It's pretty self explanatory, but they also made the user interface user friendly. I absolutely love how you can personalize your pet's insurance package. They do a great job at giving you options when putting together your own premium, which makes it convenient for pricing.
Insurer: Spot
By: Christopher M.
Claims filed and info about how it’s…
Claims filed and info about how it’s going updated regularly.
Insurer: Fetch
By: customer
just a great experience with a very…
just a great experience with a very sick little dog who does fine because they are always ver6y fast in reimbursement
Insurer: Spot
By: donna
They take foreverrrrrrr to reimburse…
They take foreverrrrrrr to reimburse you once you file a claim. It is ridiculous.
Insurer: Embrace
By: Amanda Celestine
How quickly the help was
Great with the reviews and the time it took for the claims to go thru
Insurer: Spot
By: Becky Rivera
This is a great pet insurance company
This is a great pet insurance company. The benefits are amazing. They pay quickly. No hassles what so ever. We had another insurance company and they were not nearly as good as Embrace.
Insurer: Embrace
By: Customer
App was easy to use and make a claim
App was easy to use and make a claim
Insurer: Embrace
By: Donna Tatro
Claims take much longer than suggested…
Claims take much longer than suggested and is unacceptable , the requirements that the reviews ask for are not available to the client so why are they trying to get the client to retrieve them ? This is just a way to delay or refuse a claim. Having a vet in the family who uses fetch and recommends them, has forwarded the info for claims to them and still they are unable to find the reports ? What’s up with the fetch people? The initial sales are all on line so many details are not discussed nor available in a clear manner. What is covered is only clearer not perfect after you start your program. That’s too late to recognize there is something else available for additional coverage. The structure is not clear. In the future if things are not handled in a timely manner I will be looking at other options. Records and reports were forwarded three times but the same requests for the past history was required on each claim . Why. The puppy was only 7 months old ! Where is your storage history entered and saved. May help your review complete their job more efficiently. So far I’m not impressed. The representative I finally spoke to was difficult and had an attitude that this was my problem and it was something I needed to do. However in the end it was fetches responsibility. Change the attitude of your phone representatives . They are your only personal contact with your clients or you may loose clients.
Insurer: Fetch
By: Robert Schilke
Great Customer Service!
Every time I called Embrace - just with questions about my policy and a couple of my claims - they were SO nice. The customer service agents were thorough and made sure they answered all my concerns.
Insurer: Embrace
By: customer