224,911+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,911 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Not pleased
Not pleased, my call for initial intake was very specific. I was told dental cleaning was covered entirely for the plan I selected. It will only be covered for a small portion tooth extractions only covered if accidental or preventive. She has a fatty lipoma which was discovered and they want to biopsy but it wont be covered either. Not sure its worth it to have this insurance if they don't cover much...
Insurer: Embrace
By: Colleen Lila
Claims made easy…
After our dog was hospitalized for one night I dreaded the pending claims process. I was pleasantly surprised by the ease with which I could file the claim and the claim being approved and paid in the same week!
Insurer: Embrace
By: Edwin Mccausland
Claims process
The claims process was quick and easy…. Something needed when you are already stressed about your pet’s health
Insurer: Spot
By: Gregory Parker
Horrible Customer Service
I have been waiting two weeks for them to finish this simple claim that I upload a claim every month for my dogs allergies, and get it back in a week, now it is going on over two weeks, and they keep emailing me saying to resubmit invoice, which I kept doing, long phone hold times, and rude agents who try to rush you off the phone, and do not know how to do their jobs! I was paying $92a month for my dog, and last year they upped it to $126 a month, which is absolutely ridiculous! This company has gone downhill, and they do not care about the customers
Insurer: Embrace
By: Customer
Don't recommend
I request my policy multiple times and they never sent it to me.
Insurer: Spot
By: Itzel Miranda
I am beyond grateful to Embrace
I am beyond grateful to Embrace for all their support in caring for my beloved Gemma (calico shorthair) during this past year. I recommend Embrace to all my pet-loving friends. They are truly angels!
Insurer: Embrace
By: Lorraine Fontana
Pet Insurance
After paying for dental work. I researched pet insurance and decided to go with MetLife. I love them. If I have questions I can call and get answers. Everyone is friendly and helpful. I wish claims were processed a little faster but otherwise highly recommend them. I just recently picked another policy up for my cat.
Insurer: MetLife
By: sally
Timely reimbursement
Timely reimbursement. Ability to receive and process both emergency and regular veterinarian office records efficiently
Insurer: Spot
By: Michael Alper