224,911+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,911 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Be patient
Have been a Pet's Best policyholder for 2 years and have filed a few claims. The submission is easy. Their communication is very timely and if additional information is needed it is to settle the claim to your advantage. Some of the other reviews I have read other reviews, noted the time the claim is submitted and the payment may be 4-6 weeks caused some dismay, however, they tell you upfront the time frame and want to settle the right way. Excellent company, BE PATIENT!!
Insurer: Pets Best
By: Joe Tomecko
They paid for everything they said they would.
They paid for everything they said they would, and didn't suddenly discover some fine print re-interpretation that meant they didn't have to pay, they just paid the claim and it was paid within days of submission. I had questions for a customer service rep and I got through almost immediately. To a human. Who walked me through what I needed with clear instructions. Worth. Every. Penny.
Insurer: Embrace
By: Donna Hume
Joshua Sabado was terrific
Joshua Sabado was terrific. He helped me pick out a good policy for my knew kitten.
Insurer: Fetch
By: Carolyn Chase-Stout
Always there to help and work with the…
Always there to help and work with the fur babies parents. Covers many items. The best
Insurer: Embrace
By: Sandrine Schultz
Beware! Go Elsewhere!
I would give them no stars if I could. They do not own up to the policy you get from them. A warning! Go elsewhere but don’t get pet insurance from Fetch!
Insurer: Fetch
By: Dannette
A good investment
Pets Best has been awesome for the past 2 years. The last 2 claims I submitted took longer than usual and I had to submit documentation 3 times but it was finally approved so I'm happy.
Insurer: Pets Best
By: CA Motorrad
So far it's great!
Just everyone I have spoke with was knowledgeable and helpful and courteous. Been a pleasure. Also all responses have been prompt. Thanks everyone it really means a lot to have a great experience. I feel it has a lasting affect.
Insurer: Spot
By: Theresa Theresa
Embrace carried us through 14 months of…
Embrace carried us through 14 months of cancer treatments for our prior dog, and with compassion at the end of life they terminated the prior policy without me having to contact them. When we welcomed our new puppy into our home I did not hesitate to take out an accident/injury policy with Embrace based on their remarkable customer service which shined when I contacted them about the new policy. They were very helpful, knowledgeable and patient answering all of my questions to assure our new pup had the coverage we desired. I have the utmost confidence in Embrace.
Insurer: Embrace
By: LJ Doxie Mom
As I have already written you
As I have already written you. I am a practicing physician who has dealt with many insurance companies and their issues. Yours is one of the worst companies I have dealt with. Since I have placed my claim I have received nothing. I have been repeatedly requested to send information which I have done repeatedly. I received another such email today. Probably the 6th or 7th. If you have no desire to compensate me admit it and quit wasting my valuable time. You have also asked me to give aGoogle review and I refrained from sending a bad review because as a professional person I have no desire to hurt your company even though you have treated my family so unprofessionally.
Insurer: Spot
By: Mark Kuge, MD
Embrace has been there for us during a difficult time.
We have had an embrace policy for years and never really used it. Our girl was diagnosed with osteosarcoma and I'm so glad we have Embrace to help with her treatment with reimbursements provided for the past 18 months on a monthly basis. Very simple submission process and quick payment. Thank you for being there for us during this time.
Insurer: Embrace
By: Barry C