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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent App and Service!
Very easy to use app for filing/tracking claims and very fast response. Thank you!
Insurer: Embrace
By: Barry Ortner
I have used two other pet insurance and Pumkin is the BEST
I have used two other pet insurance companies over the past 25 years and Pumpkin is by far the best. The customer service is excellent and very caring and they pay you back in most cases in less than a week.
Insurer: Pumpkin
By: Joanne Bivona
Fast claim assessment!
Fast claim assessment!
Insurer: Trupanion
By: Christa
It was easy to follow the prompts
It was easy to follow the prompts
Insurer: MetLife
By: Annette
The ease of using the portal to file a…
The ease of using the portal to file a claim and upload necessary documentation. The timeliness of the reimbursement was excellent unlike some companies where one has to wait 7-14 business days for reimbursement.
Insurer: MetLife
By: Carmen Mackey
So great!!!!
Before MetLife Pet Insurance I had another insurance. I have to say I have had nothing but the best experience with MetLife. The customer service people are extremely helpful and so very nice and the app is so extremely easy to use. I have recommended some of my colleagues to switch their pet insurance to MetLife. Thank you so much for being so great!
Insurer: MetLife
By: Lina Dworak
The customer service was great
The customer service was great! The agent was able to answer all of my questions, and was very helpful. Only issue was sorting through information on the website when it came to insuring multiple pets and making comparisons. I only just enrolled, so I cannot speak to the insurance plan and if I needed to use it yet.
Insurer: Nationwide
By: Erin
After giving money to them for around a…
After giving money to them for around a year and half to two years, not a single time have they actually done their job and helped with any medical bills for my cat. He needs dental surgery, which is something they should cover, and now, much like the crap that is human insurance, they have found any excuse possible to not help. I don't enjoy donating money to businesses. Cancelled as soon as they denied as they are totally worthless and I can't recommend enough against them. Terrible people, terrible company, totally worthless, exists just to take your money. This has been, in my experience so far, wholly just a scam. Also, you can't even cancel without having to go through support. There is no other way to cancel, the website is garbage, there is no app or anything, so basically every red flag to tell you they are basically just a scam that will try to make it annoying for you to leave.
Insurer: Trupanion
By: Sky
Easy enrollment
I have thought about pet insurance for a year. I honestly waited because I thought it would take a long time to register. I was surprised how easy it was and very self explanatory
Insurer: MetLife
By: Julie Suncire
Easy enrollment
This was easy to enroll in.
Insurer: MetLife
By: Shannon Faulkner