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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The bill from the Vet was unexpected…
The bill from the Vet was unexpected and being on a fixed income makes it difficult. Fetch Pet processed the bill quickly and I should be getting the check soon.
Insurer: Fetch
By: Anne
Easy receipt submission online
Easy receipt submission online. Quick reimbursement.
Insurer: MetLife
By: Sara Beth Glausier
Quick deposit
I filled out my first claim after 11 years and it was a quick and efficient turnaround to receive our deposit.
Insurer: Fetch
By: Jessica
Their response time is very fast,they…
Their response time is very fast,they are very pleasant answering your call,they are very knowledgeable about your concerns, and they are very efficient. I would recommend this company to anyone looking for good animal insurance. Very well pleased.
Insurer: Trupanion
By: Thomas
The insurance was so fast and covered…
The insurance was so fast and covered so much!
Insurer: Trupanion
By: SHARIF
Fetch's claim handling was quick
Fetch's claim handling was quick! They paid exactly what I filed and deposited it to my checking account. This was my first claim with Fetch and I'm very pleased with their handling!
Insurer: Fetch
By: customer WBC
Filing our first claim was super simple…
Filing our first claim was super simple and we got a fast response. We also love that you work directly with vet clinics
Insurer: Trupanion
By: Jamie
This was my first time submitting a…
This was my first time submitting a claim. I called first to get a quote. The rep was so nice and informative. My claim was reviewed that day and a quote was given. I submitted the claim and it was paid to the vet right away.
Insurer: Trupanion
By: Meryl
Always very helpful and answer all my…
Always very helpful and answer all my questions thoroughly
Insurer: Pumpkin
By: customer
Don't choose this company if you need same day service.
I was promised a direct payment to my vet clinic for my pet’s surgery, to be paid on the day of the procedure once it was completed. However, after the surgery, Healthy Paws was suddenly unable to process the direct payment as promised. I spent hours trying to reach someone who could actually explain what was going on, rather than reading from a script. In the end, I was forced to pay the full cost myself. I was reimbursed two days later, but that defeats the purpose of having pet insurance. Insurance should be there for situations where the upfront cost isn’t feasible. The lack of communication and follow-through made an already stressful situation much worse.
Insurer: Healthy Paws
By: Kelly Corbett