224,903+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,903 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Is Wellness benefit really worth the cost?
Process was completed in timely manor, but I am really debating removing the wellness benefit. The math just doesn't really match up between vet and premium cost v.s. payout.
Insurer: Spot
By: Jason Reed
I have a claim but I’m having difficulty filling. I need the reimbursement to be able to may my months bill
I have a claim but I’m having difficulty finding where and how to file a claim. Now my monthly payment is past due and I have no money to pay for it as I was counting on my reimbursement for over $1000 visit to my dogs veterinary. I can make my payment if only I can get reimbursed. But seems like I’ll be dropped by you before I can even file
Insurer: ASPCA
By: Jamie Kidwell
Best Ins we have had
Metlife has been by far the best pet insurance we have had. Very prompt with doing claims and payout. The only thing I don't like is the APP you can't see certain things on it but when you call them they answer all your questions and are great. I have 3 dogs on it and another one soon.
Insurer: MetLife
By: Valerie
Hussle free
They make it such a breeze to file claim. I’m glad I joined.
Insurer: Spot
By: Judith Odonnell
Embrace Pet Insurance is the Best!
Embrace has always handled my kitties vet bills quickly and the communication is excellent. I would definitely refer pet owners to enroll their fur babies with Embrace. The plans offered are very reasonable and provide great coverage. Keep up the good work!
Insurer: Embrace
By: Paul
Shining example of corporate greed
Fetch insurance will interpret their policy to refuse your claims. While I'm sure this does not happen 100% of the time, you do not want to have to fight for coverage when your pet is suffering and need them the most.
Insurer: Fetch Canada
By: Cch
No Surprises
Took far less time than Embrace said it may take and they paid my claim. Great to not have to go through a wringer. Submit the vet receipt answer a couple questions and bam money back in my account.
Insurer: Embrace
By: Charles Marshall
At first they covered a wellness visit…
At first they covered a wellness visit and some basic shot, then when I went to get him neutered which it said was part of the platinum puppy plan they denied it saying it is not covered and can’t be verified when I submitted the bill. Funny thing is now I can’t view the benefit section anymore like they purposely deleted it or something. Cancel spot!
Insurer: Spot
By: Consumer
great customer service
great customer service , Steven went over all of my options and explained what all I was getting.
Insurer: Spot
By: Michelle Comer
I should’ve known what they do isn’t…
I should’ve known what they do isn’t help us cover our animals. Their purpose is to find all the ways in which they can deny our claims. Anything will be pre existing to them, and if it wasn’t pre-existing before you got the insurance, when the animal gets injured, they’ll only cover it ONCE and then it becomes pre-existing. Also, they raise their prices every year claiming it’s based on the area where we live. They tried to increase my monthly payment by over 40 dollars. Last thing, they do not cover in Puerto Rico even though it’s a US territory. I do not recommend.
Insurer: Embrace
By: Leslie