154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 21, 2024

Super Easy!

Again, the claim submission process is super easy! My dog underwent TPLO surgery and Embrace is covering 80% of the cost so instead of being out of pocket for $6K, I am only paying $1200 once I meet my deductible.

Insurer: Embrace

By: Lynn Oliver

October 21, 2024

Reliable, Great Service, Expensive

Customer service is great and I have the coverage that my dogs and cats need. I have filed claims and was reimbursed quickly. My only issue with this company is that they are quite pricey. But, they all seem to be. What's more, some of my cats and one of my dogs are seniors, which boosts the costs substantially. I highly recommend pet insurance and do recommend Embrace. But know that, whoever you go with, it will be expensive. However, if an emergency comes up, it will save you money, and perhaps you cat's or dog's life. You never want to have to make a decision about life-saving surgery or a procedure against the cost if you don't have insurance.

Insurer: Embrace

By: George Sanders

October 21, 2024

It was easy

It was easy. Just hope it’s not a problem getting my refund back 🥰

Insurer: Embrace

By: Cherlynn Williams

October 21, 2024

It's decent

It's decent. You gotta mandatorily wellness exam your pet as part & parcel to insurers No Pre-existing Conditions clause, so plan on set up this way: 1) Find a DVMs who waive wellness exam fee secondary to this requirement, 2) carefully review Treatment Plan, 3) initiate Embrace policy with a projected date, 4) schedule preliminary treatments like vaccines, 5) correlate beginning date of policy with wellness check vaccine compliance in rear view. My kitty was current on everything except W.E., so anything that may happen would be legally pushed away from coverage until first a DVM clarifies that no issues exist on start date. Another decency with Embrace, you're allowed full refund while you figure the above terms out for first 15 days.

Insurer: Embrace

By: Will Wilson

October 21, 2024

Excellent customer service provided by…

Excellent customer service provided by LANI. She was so helpful and very knowledgeable. My experience was so awesome. I love this Pet Insurance. I have two furbabies that deserve the best. Thanks so much for everything.

Insurer: Embrace

By: Guadalupe Higson

October 21, 2024

This is the worst pet health insurance…

This is the worst pet health insurance I have ever had. Every single time I file a claim, they say it is pre-existing. For instance, my horse had a cut on her butt. She also had a cut on her chest. Neither of these were tracked by a vet ever before the day of treatment. They said that because she had a cut in two places, she was ineligible for coverage.

Insurer: ASPCA

By: O'Reilly Diditt

October 21, 2024

Classic bait and switch scam

Classic bait and switch scam. I was a long time Trupanion customer and switched to embrace since it was offered thru USAA and offered a better rate. Since I trust USAA, I figured they would only affiliate with another trustworthy company. Here I am at my first policy renewal and they have nearly DOUBLED my premium!! I’ve made no claims. Now I’ll have to go through the work of switching back to Trupanion, hopefully at a decent rate, but certainly higher than if I had stayed with them.

Insurer: Embrace

By: Georgia Smith

Verified October 21, 2024

The claim process was so simple and easy

The claim process was so simple and easy

Insurer: Spot

By: Robert odgerscustomer

Verified October 21, 2024

For me you guys are the perfect…

For me you guys are the perfect definition of customer service. You care about our pets and have a strong desire/commitment to helping us through tough situations. We ran into a problem with a claim and you all fixed it the same day. I really appreciate your support and understanding!!! Keep up the outstanding work!!!

Insurer: Embrace

By: Allyn Taylor

Verified October 21, 2024

We have been very pleased with Fetch…

We have been very pleased with Fetch insurance. They cover both of our Havanese pups and have been very responsive to all of our claims. The payout is about a 2-week process. But they are consistent - no surprises or complications.

Insurer: Fetch

By: Darlene

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