224,903+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,903 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The wait time for reimbursement and…
The wait time for reimbursement and notification of medical records needed was much too long. Your company waited 30 days to notify me; it took another 30 days for reimbursement. I will not recommend your services.
Insurer: Embrace
By: Rosa Coronado
Complete reimbursement but lengthy
I liked that they review everthing, I hate the claim wait times. Took over 2 months to get approved
Insurer: Embrace
By: Brenda Laird
Terrible!!!
Terrible!!!! I had to send in my pets paperwork from the veterinarian three times because they keep on asking to send it which I did again three times Pets Best is getting to be pets worse nightmare.
Insurer: Pets Best
By: A. Ruiz
This is how pet insurance should be
This is how pet insurance should be: Timely, No hassle service!
Insurer: ASPCA
By: Mary Barr
Super service
I'm really pleased with the service I've received from Fetch. I added the wellness component to our premium and had a question about the start of coverage. In a live chat two days ago with an agent named Andrea, my questions were answered, clearly, respectfully, cheerfully, and to my satisfaction. Not only that, I received a follow-up phone call related to an earler message I'd left for Fetch. I called Fetch back today to confirm my question had been addressed correctly and had the pleasure of speaking with another terrific agent named Kelsey who assured me all was in place as I'd understood. This level of attentive customer service is rare. Having been with another pet insurance company with our last dog, we are more than pleased with our switch to Fetch. Based on my two experiences and our quick claims responses over the past 6 years, Fetch is clearly doing things right!
Insurer: Fetch Canada
By: Bruce Gram
We have been very happy with Embrace…
We have been very happy with Embrace and have had no issues what so ever in the 1.5 years we've been with them.
Insurer: Embrace
By: Valerie Lee
Frustrated that everything is a…
Frustrated that everything is a pre-existing condition. Been insured for over a year and not one cent paid toward any claim. Looking to change companies.
Insurer: Embrace
By: customdrills
Quick and helpful answers to my…
Quick and helpful answers to my questions and the ease of making a claim.
Insurer: Fetch
By: Barbara Riddle
I think they did me wrong!
Ive been paying for 3 cats for awhile now. 1 kept getting crystals and getting blocked, he needed PU surgery. They denied me because back in March he had a blockage that I paid for, no insurance then. I got him completely unblocked. Its very common for male cats to get crystals and blockage often. They considered it pre-existing, even though I got them removed and in Augast he got new ones and so bad he needed surgery. Each time he gets crystals removed and they come back is a new time and situation. Its not like they were the same crystals as before and he didnt need surgery then. They could have at least helped with the surgery and not the other blockage visits I had.
Insurer: Spot
By: Amanda Housley
Submitting claims is easy
Submitting claims is easy. Turn around time is reasonably quick. Reimbursement is fair and easy. It's the best experience I've had with pet insurance!
Insurer: Embrace
By: Mary L