225,173+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,173 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Payments are prompt
Payments are prompt. Claims completed in a week.
Insurer: Spot
By: Nadine Simmon
easy to use and quick response
First time used pet insurance we are happy we did due to an unknown kidney issue. The website was easy to use with fast response
Insurer: Spot
By: Michael Hardt
I cannot access my files in the app and…
I cannot access my files in the app and I cannot upload receipts from there. It times out when my inbox is loading. So it is useless. I send email to Figo to submit my claims. It might be helpful to put a consolidated lists of email in the app where to send claims, send prior records, request EOBs, statement.
Insurer: Figo
By: Helen
They avoided the issue by saying they couldn't find the account! When I call,Nick finds it immediately
They lump several different conditions in one group to keep from covering the claims. They slow pay simple claims like meds and prescription dog food. And delay paying by requiring additional info from vet already submitted. I researched all insurance company and thought they were the best. I'm reconsidering and might redraw my endorsement to over 500 pet owners in my group.
Insurer: Embrace
By: Raymond
Good service
Good service. Timely claim payouts and no fuss.
Insurer: Spot
By: T S Praveen Rao
Easy claim submission
Easy claim submission. Fair review and coverage.
Insurer: Embrace
By: Jan Rosenthal
Had a great experience so far.
Had a great experience so far.
Insurer: Embrace
By: Daniel Kraft
I was calling Embrace to find out if my…
I was calling Embrace to find out if my dog's upcoming appointment would be covered .I was assured it was . I was even told the correct and simple procedure .Thank you Embrace for explaining things clearly!
Insurer: Embrace
By: Ellen Blodgett
Never again
2 different dogs in a row they wouldn’t cover because I put in the claim before the policy kicked in. After 7 months, really?!? They also picked everything apart and kept having me send in the same invoices over over saying dogs name wasn’t on it when it clearly was. It was a painful and unnecessary experience and I, once again, will be getting rid of pets best. A colossal disappointment Never once did I get totalk to a human, this was all automated
Insurer: Pets Best
By: Consumer
Our Chihuahua need emergency care over…
Our Chihuahua need emergency care over the weekend while we were traveling and we ended up filing a claim once we were home. The benefits were applied exactly as promised and we were paid promptly before the 30 days. We have a very healthy dog and never thought we would need insurance, but a kidney stone was an unexpected event and quite costly. We were grateful for the wonderful doctors who took care of our baby and for having insurance to cover his treatment.
Insurer: Pets Best
By: Carina Grasso