224,898+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,898 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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All the regular vet visit and shots…
All the regular vet visit and shots were paid the way the plan says. And direct deposited in reasonable time.
Insurer: Fetch
By: Alfred
Rebecca was very helpful and friendly
Rebecca was very helpful and friendly. Very pleasant to talk with. She answered all my questions.
Insurer: Prudent Pet
By: Kim Yea
Corissa S was amazing
Corissa S. Was the representative who took my call and helped me with my questions. She made the experience memorable, as she shared that she has six dogs who are the same breed as my dogs-Frenchies! She was very nice, helpful, and professional. More customer service representatives in the world should be like Corissa! I am extremely happy with Fetch overall, they have been great.
Insurer: Fetch
By: Erika Arnone
Great experiences!
They have been very easy and simple to work with. My plan details are very clear about what is covered and what costs are expected of me. It takes the finances out of the decision-making process when it comes to my pet's care, which is a huge relief. Thank you, Pets Best!
Insurer: Pets Best
By: Jamie
Total and complete ripoff. Liars.
We have paid this company $10,000 over 3 years for our two dachshunds and have gotten $100 back (possibly for gas running the dogs back and forth). Sign up with these people at your own peril.
Insurer: Embrace
By: Michele S.
Worst Experience
After over 5 years of being a customer, with all my properties insured via Sonnet, I sold and closed all my accounts with them. The withdrawal account was a business account and was closed when the business closed. Sonnet attentped a withdrawal, which was returned. I emailed (because you certainly can't call them successfully) them to change account information or pay by credit card. Email was not returned and today my account has been assigned to a collection agency. Don't do business with this company, their policies and procedures are flawed and the customer service people are rude and abrupt, and refused to take a payment after I discussed my concerns of their process and timelines for collection action.
Insurer: Sonnet
By: Adam Wayland
Excellent coverage
This is a company that offers coverage, and pays claims promptly. Easy to deal with!
Insurer: Spot
By: Steven Bell
Premiums just go up and up and when I…
Premiums just go up and up and when I actually needed it, they said they would not cover an actual sick visits as the Dr. listed it as an "exam" and said that "exams" are not covered... how would a doctor diagnose what turned out to be a immune issue with "examining" my dog?
Insurer: Embrace
By: Brian W
I have not had to use it yet
I have not had to use it yet, but they were so helpful in explaining all of the different plans, and just so nice. Also, the prices are competitive with other plans.
Insurer: Embrace
By: JILL MCNICKLE