154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,927 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,780 reviews
27,472 reviews
14,160 reviews
63,001 reviews
Category with most reviews
This chart shows the distribution of review categories.
Fast response for claims.
Fast response for claims. No hassles. You can call anytime for help if needed.
Insurer: Spot
By: Tracey A Parker
Do not! I repeat, do not look here for pet insurance.
Do not choose this insurance company for your pet. They are misleading. When it comes time to pay out a claim, they come up with lame excuses just so they don't have to pay. Awful experience. Save yourselves the headache of having to deal with this group of liars.
Insurer: Embrace
By: Hugo Chacon
This company was great to work with.
This company was great to work with. Eli-the rep took a great deal of time helping me decide on a policy for my 12 year old dog He was knowledgeable, patient and very nice. I signed up for the policy, even though I suspected my dog would probably only live a couple more years. But she was happy and I wanted to be able to afford unexpected expensive vet care if needed. Unfortunately, she died later that evening -after signing up for insurance. She had been fine that morning. Embrace kindly refunded my payment since she died unexpectedly. Not sure I will get another dog but if I do, I will certainly get insurance through Embrace. Customer service reps were all great!
Insurer: Embrace
By: Peggy
I insured my kitten and took him to his…
I insured my kitten and took him to his first appointment. I got the wellness package and it has paid off getting his vaccinations and he'll be getting neutered in a few weeks. He also has had a couple kitten mishaps that would have cost me a couple grand had I not insured him! I highly recommend pet insurance.
Insurer: Embrace
By: Customer
From 1 star to 5
Initially, this could have easily been a 1-star review because all my claims for my puppy’s illness were denied, labeled as pre-existing condition. But after an appeal and a thorough review, I finally received full reimbursement for all my claims. They corrected their mistakes and recalculated everything. In the end, though they did cause me some stress, I’m happy it worked out (at least for now), and I hope things go smoothly in the future. I’m impressed by how the company took the time to really dig into my case, review all the evidence and vet statements, and admit they initially processed my claim incorrectly. I’m giving 5 stars because I did get the outcome I wanted, and I can say the company does pay claims. For anyone else in a similar situation, my advice would be don’t rush to judge. Try working with customer support and backing up your case with evidences if you feel your claim was unfairly denied. Best of luck and wishing health to your pets!
Insurer: Spot
By: Ivan Rud
Horrible experience at the vet, but an easy claims process with Embrace.
After a horrific experience (for me and my dog), I was surprisingly pleased that the claims process was so simple. I filled out a simple form on the Embrace website, uploaded the bill, and - voila! I was approved very quickly and the money was sent to my account a few days later. Thank you, Embrace, for making it so easy.
Insurer: Embrace
By: Betsy Hutchings
The customer service was fantastic
The customer service was fantastic. He explained everything to us so well and was able to help us get the best plan for us. He explained that the reimbursement part comes by really fast so we wouldn't have to wait long.
Insurer: Embrace
By: Vanessa Lynn Cahill
You're Rocking it Trupanion
You're Rocking it Trupanion. I've had Trupanion, for 10 years now and Trupanion is always there for my Maddy. I really appreciate your efficiency in processing my claims. For an insurance company you all really seem to care about her. Everyone I have talked to has been caring, kind and helpful. I refer Trupanion from friends to Hotel managers that I've just met. You folks rock. Truly, Thank You, Alicia Caracci
Insurer: Trupanion
By: Alicia Caracci
Excellent experience with Embrace
We are very grateful to everyone at Embrace for always processing our claims quickly and accurately, each time with excellent communication and updates. Our dog was very ill toward the end of her life and Embrace was there with us through the end.
Insurer: Embrace
By: Melynda
Easy application
Easy application Simple explanation of coverages
Insurer: Trupanion
By: Angela