225,054+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,054 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very responsive and honest
Very responsive and honest. I recommend this company to anyone needing pet insurance.
Insurer: Spot
By: Patricia
Claim process is easy
Claim process is easy. Payment quick.
Insurer: Fetch
By: Edward
Great experience
Great experience. Quick processing and payment. Thanks
Insurer: Embrace
By: PAC
Not the best experience.
I’m not happy with Embrace. While the user interface is simple and intuitive, it seems to me its staff / adjusters are there to find as many loopholes as possible in order to deny paying the claims. Or it that but asking for a full medical review after 4 mo seems unfair and unnecessary. Why not do it in the beginning of the policy period when I still have time to decide if I want to stay on the plan or not? Arbitrary exclusions and now I’m stuck with them. I have 3 dogs and recently switched over from nationwide because of the constant premium hikes, but after having embrace for 4 months and having them deny nearly every claim submitted, I wish I had never changed. Really disappointed.
Insurer: Embrace
By: Nora Abrego
They get 0/10
Poor customer service along with lack of complete explanations for claims process. They will dismiss as they see fit regardless of your pets need. Totally pointless policy thus taking money from clients with no benefits provided. They get 0/10 with the total allowance of 5% towards deductible after more than 1K out of pocket. Updated 10/22/24 Auto response shows continued lack of customer care/support.
Insurer: Figo
By: AMY DELONG
Great pet insurance
Great communication, fast turn around on claims, they have been really easy to work with.
Insurer: Embrace
By: Scott P
Now I know my premium will go up
Now I know my premium will go up Thanks for nothing
Insurer: Embrace
By: Wendy Jenks
Typical & Biased
I was happy with the quick turnaround with claims; usually reimbursed pretty quickly, but lately all Embrace is doing is finding every excuse to exclude conditions & deem them as pre-existing. Now I'm fighting every claim I submit. Ortho conditions were the only conditions mentioned during the probationary period. Now they're "nickel & diming" claims because you have preventative diagnostics done for your pet & because they know nothing about specific breeds. Extremely disappointed in Embrace!
Insurer: Embrace
By: TOMASINA SAMPA
I’ve had healthy Paws pet insurance…
I’ve had healthy Paws pet insurance since I first got my dog in 2022 and I don’t plan on leaving them. They have been wonderful. My 2 year old Maltese had a heart attack and I was devastated. She needed a pace maker to live. Her surgery cost was a total of $15,0000. I paid $3000 out of pocket and Healthy Paws paid the rest. They were quick with reimbursement and they were very understanding the entire way. I would totally recommend them. I’m grateful for them and you will be too.
Insurer: Healthy Paws
By: Miko S.