224,598+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,598 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
224,598 total
What are you looking for?
Most selected providers in "June, 2026"
This chart shows the distribution of the most selected pet insurance providers in June, 2026.
Providers with highest rating
19,993 reviews
11,393 reviews
5,953 reviews
55,033 reviews
15,384 reviews
Category with most reviews
This chart shows the distribution of review categories.
Claim submissions
Second time submitting for reimbursement of a claim. First time was terrific,very prompt. This is a wellness claim and I’m very pleased thus far.
Insurer: Embrace
By: Ed
Too expensive - not worth it
The payment towards the claim does not outweigh the premium. Not worth it
Insurer: ASPCA
By: Gina
No Problems
We’ve made a number of claims ranging from getting tests for hip dysplasia to an allergic from eating a bee to an eye infection and have had zero push back or issues. They’ve processed our claims quickly, too, which was a big surprise.
Insurer: ASPCA
By: Rory
HAPPY!!!
Very happy with Metlife. They were fast with my claim and if I had questions they answered them quickly. I'm very pleased that the only claim I had so far was for wellness visits and they paid very quickly.
Insurer: MetLife
By: Elizabeth
Love It
MetLife Pet Insurance is the best we have had quite a few emergency visits for our girl with stomach gastritis and they were great with all the claims.
Insurer: MetLife
By: kimberly
Awful, slow communication with claims process
There was a two month delay in getting my claims processed. I've been paying for this insurance for a while (about 2 years now) but this was the first time that I actually submitted reimbursement claims for a visit, not a wellness check. When I first tried to follow up via the claims portal, the response was from a claims adjuster. She sent a long e-mail talking about preexisting conditions, which was irrelevant to neither of my claims. I found her communications to be rude and unhelpful. I hope the process for future claims won't be as stressful and aggravating as our experience with that specific person was. *edited per request of Embrace to remove the claim adjuster’s name. I see the response that it takes 30 days normally, but it took over twice as long so I still don’t think that makes it okay.
Insurer: Embrace
By: Anna
Excellent customer service experience
The representative who assisted me was friendly, patience, and efficient.
Insurer: Embrace
By: Traci
Roger kept in touch with me day by day
Roger kept in touch with me day by day. Roger was concerned if I understood the coverage I was getting. He asked questions about the policy to make sure I was understanding the process. It was so much fun talking to Roger. Roger knowledge was incredible about what is offered for dogs.
Insurer: Embrace
By: Darlene Carol Lyncker
Promt and speedy response
Promt and speedy response
Insurer: Spot
By: James Lardizzone
Spot Pet Insurance has been a great insurance
Spot Pet Insurance has been a great company to work with. The process and reimbursement speed has been super fast within a few days of filing my claims. Spot insurance has made my trips to the vet much less stressful knowing that I have a great pet insurance. If your thinking about pet insurance, Spot Pet insurance is the one to choose.
Insurer: Spot
By: Holly Young