224,598+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,598 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Complete Scam
Complete scam. You pay hundreds a year for a policy that covers virtually nothing. Stupid clause about dental that requires you to endanger your pet and put them through unnecessary anesthesia in order for periodontal disease care to be covered. Wish I could get back every dime I've given them.
Insurer: Pets Best
By: R
Simple and fast claims; knowledgeable employees.
I like Embrace insurance because the claim submission process is very simple and fast. Embrace processes claims within 24 -48 hours. There is no time limit on when I can submit claims, so I can submit at my own convenience. Reimbursements are also speedy quick. The customer service agents are knowledgeable and friendly. After my elderly cat died, Embrace sent me both a condolence email and a cool card with flower seeds that you can plant so your pet "lives on."
Insurer: Embrace
By: Lisa Mann
It is easy and quick to submit claims.
It is easy and quick to submit claims.
Insurer: Embrace
By: Steven Sampo
Embrace was a great support as I said good bye to my Great Dane
I’m just so grateful that when my Great Dane/ Mastiff was a pup, I added Embrace as his insurance. I had my wonderful majestic dog for almost 7 years, but he became sick with bone cancer. It was not something that could be cured, so I let him go across the rainbow bridge. Embrace came thru for me, and my beloved dog. I am truly thankful for the staff always having answers for me, and they were very patient, at a time, when my heart was broken. Thank you Embrace.
Insurer: Embrace
By: JB
Not very happy when I was put in the…
Not very happy when I was put in the middle of the back and fourth in getting information between the insurance and vet , never again
Insurer: Embrace
By: Freebird
Scammed at every opportunity, ZERO stars
Been with this company for nearly 2 years and they have scammed us on every single opportunity. The most recent claims we submitted took over 4 weeks to respond to, despite already discussing the case in advance over email, and were both 100% not approved because of what they deem to be a pre existing condition. A pre existing condition that has not existed in 17 months, with no claims been made for it. They make up rules as they go along.
Insurer: Fetch
By: Linzi
Extremely friendly staff
Amanda was extremely efficient and helpful during our call. She was able to sort out my issue within a few minutes. She was super friendly and made my day!
Insurer: Fetch Canada
By: Gabby
Longtime customer
Longtime customer, for over 10 years, great people to work with, fast with processing insurance claims and payments! Thank you!!
Insurer: Embrace
By: Lex Joon
Tardy reimbursement, sometimes up to one month
tough to get through to an actual person in customer service. This option should be the first option in the voice mail, a customer should not have to trace a path through the maze of phone options. Weak excuses for tardy reimbursement. I checked with a friend who has Truepanion for his dogs...reimbursement is prompt. Maybe Pet's Best needs more claims adjusters ?
Insurer: Pets Best
By: PR
Works Great for Us!
Easy, Fast, & Efficient claims processing. Works great for our family with 3 dogs.
Insurer: Embrace
By: Robbie Robertson